1. Dalian —— Your Ideal Destination For IT Outsourcing Group 2 By Dalian Outsourcing Association 龚晏张亚琼朱婧马夕明 Carrie Gong Sarah Zhang Jimmy Zhu Mary Ma 82025494 82025477 82025412 82025444郭贤峰邓伟仪保轶俊 Carl Guo Henry Deng Jeffery Bao 82025502 82025420 82025424

2. Agenda 1 1 Overview of China IT outsourcing 2 2 3 3 4 4 5 5 6 6 7 7 Comparison of major destinations Core competencies of Dalian Potential risk Future trend A success case Summary

3. 11 Overview of China IT outsourcing A global market size: $100 Billion in 2008. China: Rapid development with 11 base cities. Major advantages: a.A huge talent pool b.Low labor cost c.A rapid developing and mature industry d.Rapid economic growth e.Strong government support Figure: 2006 – 2010 Market share for China IT outsourcing Predicted by IDC

4. 22 Comparison of major destinations DalianShanghaiBeijing Government Support Very strongStrong Transportation, Communications & Infrastructure Well-established Most well- established Well-established IT Human Resources ResourcefulVery resourceful Maturity of IT industry Very highHigh Labor CostLowHigh Values & Culture Compatibility Very strongStrongFair

5. 33 Core competencies of Dalian An integrated outsourcing chain Top choice of Japanese IT enterprises Only area with BPO industry With a pool of market leaders E.g. Neusoft and Dalian i-Think Computer Application of international standard Dalian Software Park: highest internationalized Figure: Software Company Configuration Picture 1 Dalian Software Park, with the Yellow Sea in the background Picture 2 Dalian Ascendas IT Park Picture 3 Dalian Software Park in future Picture 4 Dalian Software Park model

6. 44 Potential risk Geographical inferiority compared to Shanghai & Beijing Insufficient reserve of IT talents Further improvement in managerial expertise

7. 55 Future trend Vision: a leading city of global IT outsourcing Strategy: City Brand Integration Attracting IT talents with preferential policies

8. 66 A Success Case Let’s Learn English: A language study software; August 2008 Reason of the success ： a.Language capability b.Preferential talent policy c.Lower labor cost Over 60% Japanese customers choose enterprises in Dalian

9. 77 Summary One of the earliest successful outsourcing cities The best location for Japanese clients You will get a.Strong government support b.A huge talent pool c.Well-grounded infrastructure facilities d.High-standard IT enterprises e.Visible cost savings Welcome To Dalian!

10. Reference Gartner reveals top 30 outsourcing locations http://www.computerweekly.com/Articles/2008/12/16/233929/gartner-reveals- top-30-outsourcing-locations.htm Wikipedia--Definition of Outsourcing http://en.wikipedia.org/wiki/Outsourcing China Sourcing （中国服务外包网） http://chinasourcing.mofcom.gov.cn Dalian Statistics （大连统计信息网） http://www.stats.dl.gov.cn/ IDC http://www.idc.com.cn/ Dalian Bureau of Information Industry ( 大连市信息产业局 ) http://www.dlbii.gov.cn/