1. City of Houston Temporary Employee Services Program Analysis Fiscal Affairs Committee Brief November 8, 2010 Omar C. Reid Human Resources Director

2. 2 Temporary Employee Services Program  Current 10 Contracts Expire November 30, 2010  RCA for November 9, 2010 Recommending –  Awarding 14 Contracts – Effective December 1, 2010  7 – Temporary employee administrative agencies  7 – Information technology staffing agencies  $38 Million Contract Authority for 3 one-year terms  $11 million per year  $5 million contingency  First contract term (11 months)  Two option years

3. 3 Temporary Employee Services Program Overview  HR’s Temporary Employee Services (HRTES) :  Has managed the program since the early 1980’s  Assists customer city departments  Coordinates all temporary assignments  Performs ongoing contract administration  Provides financial reporting and budget review  Negotiates best value and delivery of services Temporary employee services is a vital component of departments’ staffing strategy

4. 4 Current Program Utilization  FY10 Expenditures – Temporary Employees  $12.9 million -Administrative / Clerical Personnel $5.2 million (40%) -Service / Maintenance Personnel $3.8 million (29%) -Professional / Technical Personnel $1.1 million ( 9%) -Information Technology Personnel $2.8 million (22%)

5. 5 Objective  Select Agencies and Staffing Firms providing best fit − Qualified Temporary Personnel − Timely Placement − Experienced Recruiters − Financial Capacity − Best Value − Proven Track Record − Established Houston office

6. 6 Proposal Process  RFP Release – August 6, 2010  Proposals – Due August 31, 2010  Paper Proposals - Review  54 Proposals – Evaluated  17 Proposals – Short List (12 incumbents, 5 new vendors)  14 Proposals – Recommendation (11 incumbents, 3 new vendors)

7. 7 Evaluation Criteria  Management  Account Management Staff  Customer Service  Assignment Handling  Customer Service  Qualified Candidates  Accurate and Timely Invoices  Accurate Invoicing  Systems  Monitoring / Reporting  Electronic Interface

8. 8 Deliverables  Temporary / Information Technology Agencies  Demonstrated experience  Knowledgeable and experienced staff  Timely placement of personnel  Capacity to recruit/retain qualified personnel  Established Houston office  Best Value  Proven Results  MWDBE participation

9. 9 Recommendation Administrative / Industrial (1-7)Information Technology (8-14) 1 A-1 Personnel of Houston, Inc.WBE 8 A-1 Personnel of Houston, Inc. WBE 2 Also Temps, Inc.WBE 9 Bergaila & Associates, Inc.* 3 * 10 ExecuTeam Staffing, L.P.* 4 * 11 Logan / Britton, Inc. 5 Lane Staffing, Inc. ** WBE 12 ObjectWin Technology, Inc. 6 Silver & Associates Consulting, Inc.M/DBE 13 Precision Task Group, Inc. ** M/DBE 7 Topp Knotch Personnel, Inc. W/DBE 14 S&R Professionals, L.P. ** WBE The MW/DBEs (57%) designated agencies are certified by the Affirmative Action Division. *indicates that these vendors are “graduates” of the city’s MWDBE program. **indicates that these vendors are new to the citywide temporary employee services program.

10. 10 Fiscal Affairs Committee Brief THANK YOU!!! Requesting your favorable consideration to:  Award 14 contracts  Provide 3 year contract authority of $38 million