1. Consumer Education Form I Level Click To Start

2. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES EXAMPLES LABELS ASSESSMENT LABELS HOMEWORK

3. WHO ARE CONSUMERS? A consumer is a person who uses goods and services Goods are things that you can touch, hold and sometimes need to buy  For e.g. biscuits, pencil, ruler Services are action that a person does for someone else to satisfy what the person wants  For e.g. Paying tuition fees, for washing of cars, for gardening

4. FACTORS AFFECTING CONSUMERS’ DECISION Prices of certain products Brand names Items on sales The amount of money we have Peer influence Advertising

5. CONSUMER RIGHTS Your consumer rights are:  To be heard  To be informed  To choose  To redress

6. CONSUMER RESPONSIBILITIES Be a responsible consumer Always be polite Keep your receipts Handle goods carefully Keep up with current prices Check or examine product carefully Always check your change when you pay for a product Ask for information about care and cleaning of the product Read and understand information Gather information about products and prices Ask about procedures in case, you are not satisfied with the product Ask about guarantee Know the shop policy, whether you will be refunded or you can exchange the goods if you are not satisfied

7. LABELS Importance of reading labels Information found on labels

8. Importance of reading labels: To get value for money Labels are found on:  Food items  Clothes  Electrical equipment  Toys LABELS

9. Food labels NEXT

10. Cloth Labels NEXT PREVIOUS

11. Labels for electrical equipment NEXT PREVIOUS

12. Toys label

13. Home work Collect a few labels and record the information found on them. Recapitulate the lesson

14. Thank you for your attention