2. Making Tea Serving Beverages after Meals Meeting 12 Subject: V0032 - Restaurant English Year: 2009 - 2010

3. Facts about tea 1.the dried and prepared leaves of a shrub, Camellia sinensis, from which a somewhat bitter, aromatic beverage is prepared by infusion in hot water. 2.the shrub itself, extensively cultivated in China, Japan, India, etc., and having fragrant white flowers. 3.the beverage so prepared, served hot or iced. 4.any kind of leaves, flowers, etc., so used, or any plant yielding them. 5.any of various infusions prepared from the leaves, flowers, etc., of other plants, and used as beverages or medicines. Bina Nusantara University 3

4. Facts about tea Tea is a caffeinated beverage, an infusion made by steeping the dried leaves or buds of the shrub Camellia sinensis in hot water. In addition, tea may also include other herbs, spices, or fruit flavours.caffeinatedbeverageinfusionleavesbudsshrubCamellia sinensisherbsspicesfruit Bina Nusantara University 4

5. The steps in making tea 1.First, warm a teapot with hot water 2.Put a teabag into the warm teapot 3.Fill the pot three-quarter full with boiling water 4.Prepare the tea and other beverages on a tray 5.Prepare a sugar bowl and milk jug on a tray 6.Carry the beverage tray in the waist carry position to the tray stand 7.Place, the milk jug and sugar bowl in the centre of the table 8.Set the empty and saucer down in front of the guest Bina Nusantara University 5

6. The steps in taking beverage order 9.Fill the cup three quarters full of tea 10. Leave the teapot on the table to the right of the guest 11.Serve the other guests’ beverages 12. Offer after-dinner drink ex: brandy / liqueur 13. Take the order to the bar 14.Carry the drinks with a small service plate 15. serve the drinks 16. Check if the guests need anything else 17.Leave the table, continue your work Bina Nusantara University 6

7. Important phrases Sweetener = a substance that is used instead of sugar to make food and drink sweet Milk jug = [US] creamer Waist-carry position = the beverage tray rests on the forearm and open palm and is carried at waist level Instant coffee = made quickly just by stirring in hot milk or water to the coffee powder Brew [tea/coffee] = leave coffee or teabags/ tea leaves in boiling water for a few minutes Brewed coffee = boiling water is added slowly to ground coffee and filtered before the coffee is ready to drink Bina Nusantara University 7

8. Important phrases Herbal teas = made from leaves of special plants known as herbs e.g. Mint, camomile etc. Brandy = a strong alcohol drink made from grapes or other fruits Liqueuer = a strong, sweet alcoholic drink made from different fruits and usually drunk only after meals Snifter = a bowl-shaped glass on a stem. Brandy is always served in this type of glass Bina Nusantara University 8

9. How to offer the guest something To upgrade the sales in the restaurant and provide an excellent service at the same time, you can offer guests whether they would like to consume after dinner items. You can say: Could I get you...(another cup of coffee) Would you like...(some more water) Bina Nusantara University 9