1. Entertainment Overview By Lisa Byfield-Green Retail Analyst June 2012 A Service

2. 2 Entertainment Overview This presentation evaluates the performance of the leading global entertainment retailers, examines the Top 10 trends that are impacting the sector and assesses the opportunities and challenges in a rapidly-evolving market. All images ©Planet Retail Ltd unless otherwise stated. Lisa Byfield-Green Retail Analyst lisa.byfield-green@planetretail.net

3. 3 Contents 1.Sector Overview 2.Key Trends 3.Summary

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5. 5 Amazon is the undisputed leader, driving the transition to digital products, competing on price and continuing to invest in innovation. Amazon’s success has come at the expense of dedicated specialists, which have been slow to adapt. Sector Overview1 Global: Entertainment Banner Sales by Retailer, 2006-2011 (USD bn) Source: Planet Retail 5-yr CAGR 35% 1.4% 13.4% 4.9% 27.1% 8.5% -15.2% -18.1% -2.2% 4.4%