1. Washington Manufacturing Services Washington Manufacturing Services Solutions for Manufacturing Excellence Pacific Northwest Pollution Prevention Resource Center March 17, 2004

2. Washington Manufacturing Services What is Washington Manufacturing Services (WMS) A statewide, not-for-profit independent resource center with the mission to help companies become and/or stay more competitive

3. Washington Manufacturing Services WMS goals ãTo enable individual WA manufacturers to grow and prosper using the local workforce ãTo improve the overall economy of WA through individual manufacturer and supply chain contributions

4. Washington Manufacturing Services Why does WMS do this? ã Small manufacturers are BIG business ã Manufacturers with fewer than 500 employees: ü make up 98% of all U.S. manufacturers ü produce 55%of the value-added goods ü provide 65% of all manufacturing employment ü are active suppliers to large firms ü 80% of international trade ã A healthy U.S. & WA economy depends on having a large number of competitive small manufacturers

5. Washington Manufacturing Services What does WMS do? ãHelp companies to: –increase efficiency –reduce costs –Improve marketing/sales –improve quality –streamline organization –get cost effective resources –maintain competitive edge –eliminate waste ãSponsor educational events & seminars ãProvide problem solving tools on –e-business –assessments –lean Manufacturing –quality

6. Washington Manufacturing Services WMS Track Record WMS brings cutting edge technology, techniques & best practices into a company & acts as an extension of the company. WMS Successes from 1998 to 2003 Served 578 companies & Impacted 51,038 employees. Completed 806 projects resulting in: $34.8 million in client cost savings & $204.2 million in client sales increases. Completed 327 educational events

7. Washington Manufacturing Services Services WMS Provides ãOverall assessment of operations & competitiveness improvement plan ãExpert, affordable technical assistance targeting specific problems ãSource for workforce training & educational seminars ãLocal connection to a national network of technical assistance experts ãCurrent technology and proven solutions

8. Washington Manufacturing Services Primary WMS Products ãLean Manufacturing Training & Projects ãQuality Systems Training & Implementation ãOperations Assessments & Systems Development ãMarket/Business Development ãEnvironmental Health & Safety ãWorkforce Training ãOperations Software Selection & Implementation ãTailored Programs

9. Washington Manufacturing Services WMS Project Management ãProject management & research services are provided at minimal cost ãWMS uses either internal staff or expert external resource providers on client projects ãWMS project managers provide supervision of schedule & provider(s) - no hassle for the client ãSingle Point Contracting - client signs one contract with WMS regardless of project scope &/or number of providers

10. Washington Manufacturing Services

11. Advantages to Client ãProject managers have technical & business experience in manufacturing ãAccess to national network of information services and manufacturing experts ãSingle point contracting for your manufacturing business support needs ãWMS is not profit driven -creating substantial client improvements is its driver ãA resource provider you can trust

12. Washington Manufacturing Services WMS Background ãHeadquartered in Mukilteo, Washington, WMS maintains field offices in communities throughout the state. ãWithin each office are trained project managers, that are experienced professionals, who average 20 years of manufacturing experience ãWithin this group are specialists in Electronics, Aerospace, Food, & Forest Products,

13. Washington Manufacturing Services National MEP Program ãStarted in January, 1989, operated as a NIST(US Dept of Commerce) program ãOver 1,000 field professionals in U. S. ãWMS, is the MEP contact for Washington State ãFocus is on the field agent working directly with manufacturers ãInformation and tools are shared among centers across the country ãAll centers use the same approach to standard products like lean manufacturing

14. Washington Manufacturing Services Every morning in Africa, a Gazelle wakes up. It knows it must run faster than the fastest lion or it will be killed. Every morning a lion wakes up. It knows it must outrun the slowest gazelle or it will starve to death. It doesn’t matter whether you are a lion or a gazelle - when the sun comes up, you had better be running.