1. Digging for Data? Make Sure You Have the Right Tool Gidi Cohen CEO, Vigil Technologies KM World 2000 Conference and Exposition Friday, September 15, 2000

2. www.vigiltech.com Agenda l Current KM Challenges l Criteria for Online Intelligence l Online Intelligence Scenario l Future Trends

3. www.vigiltech.com Current KM Architecture Community of Users Knowledge Management Systems Portal Internal /External Sources

4. www.vigiltech.com KM Challenges l Monitor many sources continuously for fresh and relevant content l Online users want accurate and personalized content l Sources with valuable information l Cost effective means to gather and manage content and IP

5. www.vigiltech.com Scads of Information l Open Web l Intranet l Extranet l Corporate Portals l E-mail l News Provider Reports l Protected Sources

6. www.vigiltech.com Personalized Information Needs l Competitor Actions l New Competitors l Marketplace Changes l New Markets l New Technology l Vendors Sources Personalized Valuable Content

7. www.vigiltech.com A Simple Example 1 Market Product Announcements Financial Information 5 Executives 5 Products 5 Companies Mergers/ Acquisitions/ Partnerships

8. www.vigiltech.com The Right Architecture Community of Users Knowledge Management Systems Portal Internal /External Sources Online Intelligence Solution Model

9. www.vigiltech.com Online Intelligence: Solutions and Benefits l The Solution: –Automatic and continuous information gathering from online sources –Fresh and relevant content based on user-specific models –Publish information to individuals / portals / KM systems l Benefits: –Cost effective solution, not another technology –Make faster, quicker, better business decisions –Information Integration –Retain and leverage acquired Intelligence and Expertise

10. www.vigiltech.com Criteria for Online Intelligence l Based on User-Specific Models

11. www.vigiltech.com Criteria for Online Intelligence l Based on User-Specific Models l Comprehensive Coverage –Broad and deep coverage of online sources: Internet, Intranet, Protected sources

12. www.vigiltech.com Criteria for Online Intelligence l Based on User-Specific Models l Comprehensive Coverage l Relevant Information –Information on a user-specific business landscape

13. www.vigiltech.com Criteria for Online Intelligence l Based on User-Specific Models l Comprehensive Coverage l Relevant Information l Incremental Changes –Substantial, relevant changes –Timely reporting

14. www.vigiltech.com Criteria for Online Intelligence l Based on User-Specific Models l Comprehensive Coverage l Relevant Information l Incremental Changes l Integration with Portal / KM Systems –Manage data from multiple sources –Surpass end-user expectations

15. www.vigiltech.com Online Intelligence Scenario l e-Sense – Vigil’s online intelligence solution l You’re responsible for posting data on the Customer Relationship Management market on your company’s portal

22. www.vigiltech.com

23. e-Sense: Doing More with Online Intelligence l Simple, quick definition of your company’s information requirements l Automatic, continuous monitoring of Internet and other online sources l Finding new / incremental information within a day l Delivering only highly relevant, quality information - 80-100% relevancy rating

24. www.vigiltech.com Online Intelligence: Strategic and Tactical Applications l Monitoring: vendors, clients, competitors, partners l Supporting both projects and continuous research l Answering information needs of individuals, executives, portal communities

25. www.vigiltech.com Use Online Intelligence Today You need: –A cost-effective way to get fresh and relevant business information from multiple online sources –To integrate this information into your current KM architecture – To deliver personalized information continuously and automatically through portals / KM systems l You need online intelligence!

26. www.vigiltech.com Use e-Sense Today! l Visit our website at www.vigiltech.com

27. www.vigiltech.com