1. Copyright © 2002 Silicon Plains Technologies, Inc. Selecting an Enterprise Content Management Vendor / Solution Presented by Mark Venditti Silicon Plains Technologies, Inc. http://www.sptech.com

2. Copyright © 2002 Silicon Plains Technologies, Inc. Who Are We Silicon Plains Technologies – –A VAR and Consulting Company Specializing in Content Management and e-Business Solutions – –IBM Distinguished Partner of the Year for North America, 2002 Specializing in Content Management solutions and implementations President is a Member of both the IBM Data Management and Cross Brand Advisory Council He is also the Author of “The Enterprise Information portal Cookbook”

3. Copyright © 2002 Silicon Plains Technologies, Inc. Agenda Preparation for selecting a SW and Implementation Vendor Industry Groups/Organizations to research Selecting a Software Vendor Selecting an Implementation Vendor Case Studies

4. Copyright © 2002 Silicon Plains Technologies, Inc. What is Content Management Computer generated output, and incoming electronic documents Incoming paper documents Collaboratively produced PC documents Capture Store Manage Distribute Retrieve Workflow Multi-media objects E-mail

5. Copyright © 2002 Silicon Plains Technologies, Inc. Preparation for selecting a SW and Implementation Vendor Business Drivers – –Bottom Line impact – –Financial implications Business Requirements – –Write them down! And do several iterations with the Team Business Impact – –Process improvement, efficiencies, etc Business and Technology Team – –Team Leaders and cooperation – –Team Players To write an RFP or not to

6. Copyright © 2002 Silicon Plains Technologies, Inc. Gartner www.gartner.com Doculabs www.doculabs.com META Group www.metagroup.com AIIM www.aiim.org ARMA www.arma.org Industry Groups/Organizations to research

7. Copyright © 2002 Silicon Plains Technologies, Inc. Selecting a Software Vendor Financial Viability Technical Support Investment to Software Vendor's overall vision and plans for the software Experience Typical and ongoing implementation costs Upgrades Technology References and Customer Site Visits

8. Copyright © 2002 Silicon Plains Technologies, Inc. Hoover’s Online www.hoovers.com Yahoo Finance finance.yahoo.com Make sure to check out the vendor’s website Other websites to research

9. Copyright © 2002 Silicon Plains Technologies, Inc.

11. Selecting an Implementation Vendor Recommended by Software Vendor Financial Viability Experience – –With which vendors – –With what versions/platforms – –Development and Database experience – –Participation with Beta and future releases of vendor Technical Support Capabilities/Offerings Size Customer References

12. Copyright © 2002 Silicon Plains Technologies, Inc. Case Study #1 Food Manufacturing Company in Wisconsin Had an outdated Imaging Solution Platform: AS400 Business Application – –Accounts Receivable – –Accounts Payable – –Line Data and COLD Reports Solution: – –IBM Content Manager – –IBM OnDemand – –IBM EIP

13. Copyright © 2002 Silicon Plains Technologies, Inc. Case Study #2 Construction Company in Illinois Did not have any previous imaging or Content Management Solution Platform: AS400/NT Business Application – –Accounts Receivable – –Accounts Payable – –Line Data and COLD Reports Solution: – –IBM Content Manager – –IBM OnDemand – –IBM EIP

14. Copyright © 2002 Silicon Plains Technologies, Inc. Questions? Thanks!