1. 1 The New Disability Etiquette Chilling in a Transformed Workplace Culture Wednesday, January 21, 2014 The webinar platform is under license to the Great Lakes ADA Center and technical support is available via email webinars@adaconferences.org and/or by calling 877-232-1990 V/TTY)

2. 2 Presenter Gary Karp www.ModernDisability.com

3. 3 Presenter Bio Author of four books Keynote speaker / trainer Inductee in Spinal Cord Injury Hall of Fame Business-first perspective

4. 4 www.RealPeopleRealPotential.com/go/NBDC

5. 5

6. 6 The Gut Reaction What do I say? What do I do?

7. 7 A Different Approach to Etiquette Not a Long List of Rules

8. 8 A Different Approach to Etiquette Not a Long List of Rules Poor training solution

9. 9 A Different Approach to Etiquette Not a Long List of Rules Individual preferences

10. 10 A Different Approach to Etiquette Not a Long List of Rules They make people uptight

11. 11 A Different Approach to Etiquette Not a “Sensitivity” Training

12. 12 Etiquette Flows Naturally Who they really are

13. 13 Etiquette Flows Naturally Who they really are Getting a clear picture

14. 14 Etiquette Flows Naturally Who they really are Getting a clear picture Embrace their contributions

15. 15 Three Principles People First Treasure Independence Expert at Disability

16. 16 Who Are They? — The Usual Physical Mobility Cognitive Sensory Other

17. 17 Who Are They? — Three Categories Since childhood or birth

18. 18 Jim Audio Engineer Spina Bifida

19. 19 Who Are They? — Three Categories Since childhood or birth “Normalized” disability

20. 20 Dmitri Executive Director Blindness

21. 21 Who Are They? — Three Categories Since childhood or birth “Normalized” disability Recent disability

22. 22 Betty Voc. Rehab Type 2 Diabetes

23. 23 Who Are They? — Three Categories Since childhood or birth “Normalized” disability Recent disability Adaptability

24. 24 Disability — A New Definition A characteristic of a person for which they seek settings which don’t limit them, and allow them to adapt and achieve their potential.

25. 25 Let’s Talk About Inclusion Not just “participation”

26. 26 Let’s Talk About Inclusion Not just “participation” Full recognition

27. 27 Let’s Talk About Inclusion Not just “participation” Full recognition Access to full potential

28. 28 Let’s Talk About Inclusion Respect Not just “participation” Full recognition Access to full potential

29. 29 The First Step to Inclusion DISABILITY Workplace Culture has a Skewed View

30. 30 The First Step to Inclusion DISABILITY 2008 ODEP Study 58% – Expensive 49% – Lack skills 48% – Unproductive 41% – Can’t assess 31% – Uncomfortable

31. 31 The First Step to Inclusion DISABILITY Stereotypes

32. 32 The First Step to Inclusion DISABILITY Stereotypes Language

33. 33 The First Step to Inclusion DISABILITY Stereotypes Language Projection

34. 34 The First Step to Inclusion Getting the Frame Straight DISABILITY

35. 35 The First Step to Inclusion A Transformed World

36. 36 The First Step to Inclusion A Transformed World Health

37. 37 The First Step to Inclusion A Transformed World Mobility

38. 38 The First Step to Inclusion A Transformed World Accessibility

39. 39 The First Step to Inclusion A Transformed World Education

40. 40 The First Step to Inclusion A Transformed World Technology

41. 41 The First Step to Inclusion A Transformed World Attitude

42. 42 Neil Retired Bank Sr. V.P. CP

43. 43 Three Principles People First Treasure Independence Expert at Disability

44. 44 Three Principles People First Don’t primarily identify by their disability

45. 45 Don CIL Professional Quadriplegia Jim

46. 46 Three Principles People First Don’t primarily identify by their disability Same goals as everyone else

47. 47 Three Principles People First Don’t primarily identify by their disability Same goals as everyone else The right to fail

48. 48 Three Principles People First Don’t need to relate to someone’s disability Etiquette

49. 49 C.J. Actor/Comic Deafness

50. 50 Three Principles People First Don’t express regret about their disability Etiquette

51. 51 Three Principles Treasure Independence When you lose some ability, what remains matters

52. 52 Ed Attorney Osteogenesis Imperfecta

53. 53 Three Principles Treasure Independence When you lose some ability, what remains matters Un-needed offers of help

54. 54 Three Principles Treasure Independence When you lose some ability, what remains matters Un-needed offers of help Texture of daily life

55. 55 Three Principles Treasure Independence 1.Observe Etiquette

56. 56 Three Principles Treasure Independence 1.Observe 2.Offer Etiquette

57. 57 Three Principles Treasure Independence 1.Observe 2.Offer 3.Accept Etiquette

58. 58 Three Principles Treasure Independence Never. Impose. Etiquette

59. 59 Jan Attorney Born Without Limbs

60. 60 Three Principles Treasure Independence OK to open door for a chair user, just... Etiquette

61. 61 Three Principles Treasure Independence Relax! Etiquette

62. 62 Three Principles They are Experts They use tools and skills and strategies

63. 63 Dmitri Executive Director Blindness

64. 64 Three Principles They are Experts They use tools and skills and strategies Training and experience

65. 65 Three Principles They are Experts They use tools and skills and strategies Training and experience Change the lens from one of limitation

66. 66 Three Principles They are Experts Assume expertise Etiquette

67. 67 Eli Executive Director Dwarfism

68. 68 Three Principles They are Experts Allow them to guide you if they say “Yes” Etiquette

69. 69 Three Principles People First Treasure Independence Expert at Disability

70. 70 Judy Dance Co. Director Quadriplegia

71. 71 Question & Answers Gary Karp gary@ModernDisability.com 415.491.4280 www.RealPeopleRealPotential.com/go/NBDC