1. BUSINESS CONTINUITY & DISASTER PLANNING The New York Board of Trade 9/11 Experience

2. Trading Floor World Trade Center

3. 9/15

4. Some Facts By 8:00pm on September 11, 2001: Trades were Cleared; Reports were Printed & Ready; The backup Trading Floor was Ready; Trading Members had been Notified; Staff was On-Site or Ready at Home.

5. Why were we ready? Learned from the Past Senior Management & Board in Sync Data Center & Trading Floor were Backed Up and Current BCP Written, Maintained and Known Testing was Planned, Executed & Successful All Staff knew what that had to do or had access to Instructions

6. 9/17

7. WHAT WOULD WE DO DIFFERENTLY Not Enough to be ready by yourself Need Industry-Wide Preparation Test Backup to Backup Shared Contact Lists Use the Internet Multiple means of Communication Don’t try to do it all yourself