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Culture shock  Culture shock is the loss of emotional balance, disorientation or confusion that a person feels when moving from a familiar environment.

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Presentation on theme: "Culture shock  Culture shock is the loss of emotional balance, disorientation or confusion that a person feels when moving from a familiar environment."— Presentation transcript:

1 Culture shock  Culture shock is the loss of emotional balance, disorientation or confusion that a person feels when moving from a familiar environment to an unfamiliar one. While it is a common experience, the degree to which it occurs will vary from one person to another. Individual personality, previous cross-cultural experiences, and language proficiency all affect a person's ability to interact socially in the new culture. The basic cause of culture shock is the abrupt loss of all that is familiar, leading to a sense of isolation. **Loss of one's sense of direction, position, or relationship with one's surroundings.

2 Causes of culture shock  Culture shock is caused by the anxiety that results from losing all familiar signs and symbols of social intercourse. These signs are the ways in which we orient ourselves to the situations of daily life. They include when to shake hands and what to say when we meet people, when and how to give tips, how to make purchases, when to accept and when to refuse invitations, when to take statements seriously and when not.

3  These cues, which may be words, gestures, facial expressions, customs, or norms, are acquired by all of us in the course of growing up and are as much a part of our culture as the language we speak or the beliefs we accept. All of us depend for our peace of mind and our efficiency on hundreds of these cues. However, when an individual enters a strange culture, all or most of these familiar cues are removed. He or she is like a fish out of water. No matter how broad-minded or good-willed he may be, this may be followed by a feeling of frustration and anxiety.

4 The Adjustment Process in a New Culture The following diagram illustrates periods of adjustment in a second culture and might apply to a one-year stay (approximately) in a foreign culture. Although the stages in the cycle do not always occur in the same order and some stages may be skipped, the following pattern is a common one

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7 symptoms or outward signs  Each stage in the process is characterized by (1)The Honeymoon Stage  Initially many people are fascinated and excited by everything new. The visitor is elated to be in a new culture.  (2) Culture shock  The individual is immersed in new problems: housing, transportation, shopping, and language. Mental fatigue results from continuously straining to comprehend the foreign language.

8  (3) Initial adjustment.  Everyday activities such as housing and shopping are no longer major problems. Although the visitor may not yet be fluent in the language spoken, basic ideas and feelings in the second language can be expressed.

9  (4) Mental isolation.  Individuals have been away from their family and good friends for a long period of time and may feel lonely. Many still feel they cannot express themselves as well as they can in their native language. Frustration and sometimes a loss of self-confidence result. Some individuals remain at this stage.

10  (5) Acceptance and integration  A routine (e.g. work, business, or school) has been established. The visitor has accepted the habits, customs, foods, and characteristics of the people in the new culture. The visitor feels comfortable within friends, associates, and the language of the country..

11 Strategies for coping with Culture Shock  Text book (PP 325-326)

12 Re-entry Process (Reverse Culture Shock)  A similar process occurs when visitors return to their native countries, although the stages are usually shorter and less intense. The following “W” shaped diagram illustrates reactions and emotions experienced when a person leaves a foreign country and returns to his or her own country.

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14  As in the first diagram, each stage in the “reentry ”process is characterized by symptoms and feelings.  (1) Acceptance and integration. (See description given for the preceding diagram.)  (2)Return anxiety. There may be confusion and emotional pain about leaving because friendships will have to be disrupted. Many people realize how much they have changed because of their experiences and may be nervous about going home.

15  (3)Return honeymoon. Immediately upon arrival in one’s own country, there is generally a great deal of excitement. There are parties to welcome back the visitor and renewed friendships to look forward to.  (4)Re-entry shock. Family and friends may not understand or appreciate what the traveler has experienced. The native country or city may have changed in the eyes of the former traveler.

16 (5) Re-integration*  The former traveler becomes fully involved with friends, family, and activities and feels once again integrated in the society. Many people at this stage realize the positive and negative aspects of both countries and a more balanced perspective about their experiences.  *A stable mental or psychological state; emotional stability.


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