2. Jose Chavez Jr, Quality & Technical Services Engineer Hugo Razo Process Owner

3. Time Proven Competitive Advantage  Over 60 Years Experience  Approximately 50 Employees  50k Sq. Ft. Facility in sunny Irvine, CA  ISO 9001:2008/ AS9100 Rev. C  SEA Member since 2010  Strategic partner in support of customer strategic and supply chain goals. Industries Served  Commercial Aerospace  Defense  Medical  Architectural  General Applications

4. Flat Sheet Polishing Formed Parts Sheet/Plate Grinding

6. “What gets measured, gets done”  The highest Quality (Measured by Customer)  The shortest Lead-Time (Measured in Hours)  The lowest Cost (Measured in Profit)

7.  The Highest Quality  Customer Key Performance Indicators  Quality Policy & Objectives  Qualify Operators  The Shortest Lead-Time ▪ SMED/Quick Changeover …  The Lowest Cost (Measured in Profit)  Lean  Kaizens  Cross Training

8. At MPC, We strive for a highly skilled knowledgeable workforce. Our weakest link is an employee trained in lean basics, standardized work, visual workplace, 6S and is an empowered communicator.

9. 2.1.1 Job Skills & Cross-Training Certification Process - How is job skills training and certification accomplished? How does your organization ensure that processes selected are linked to key priorities for improvement? How is cross-training accomplished? How is the team of master trainers maintained and expanded? How is the training and cross-training program reviewed? Preparation Collect Data Reviews Feedback JOB SKILLS & CROSS TRAINING CERTIFICATION Compile data for review Training Objectives Matrix Process Owner feedback Annually prepare workforce development Job Skills Objectives Matrix Training records Job skills certification records Training needs assessment Process Owners Master Trainers Review training, cross- training, and certification progress and feedback Review Training Objectives Matrix and link to training activities Review process analysis and process owner feedback Collect feedback and improve process 2.1.1 Training Plans The purpose of the job skills & cross-training certification process is to maintain and expand the training and job skills certification effort. Areas Addressed

10. Training Need Identified Training Scope & Material Employee Training Record TRAIN Operator Qualification Operator “In Training” QUALIFIED OPERATOR QUALIFIED OPERATOR COMPETENT OPERATOR COMPETENT OPERATOR Operator Requalification

12.  Conducted by a Master Trainer or Qualified Trainer  Objective  Provides Effective Feedback

14.  Posted on Dept. Communication Board  Identifies Qualification levels  Identifies Process Owner

15.  Agile, Quick response to environmental forces  Increases Employee Value  Win-Win

16. Qualified TrainersMaster Trainers

17. Proprietary  Trainer Checklist  Consistency in Training New /X Training Employees  Standardized

18.  Operator Qualifications  Grinding  FS Polishing  Formed Parts Polishing  Packaging & Shipping  Inspection; Receiving, In Process, Final  Quality Management System  Safety w/ Monthly Safety Topics  Lean Tools  VSM, Shop Floor Kaizen, 6S, 5M, Measure that Matter  Special topic  New Equipment/ Materials  Etc…

20. CURRENTLY AVAILABLE Large Group Classroom Blended On the Job Team Outside Contractor

21.  Always Evolving, always changing  Programs like ETP can offset the cost of training  Cross Training is very critical to respond to market demand.

22. ISO 9001 and AS9100 Certification “The pursuit of world class management procedures and business practices” “The pursuit of the Highest Quality, Lowest cost and Shortest Lead-Time” Lean Enterprise System & Continuous Improvement

23. Hugo Razo QC Supervisor Process Owner Training, X Training Inspection hugo@mpcindustries.com