1. Open Government Directive February 17, 2010, Workshop Team 2 Easy to Implement and High Impact Ideas

2. February 17, 2010Open Government Directive Workshop Team 22 Internal: Workforce Culture, Networking, Skills Complementary Concept Public: Responsive, Engaging

3. February 17, 2010Open Government Directive Workshop Team 23 Idea 1:Practice what we Preach Goal: –Improved framework for transparency, engagement, collaboration Issues: –Distributed workforce, field locations –Need buy in

4. February 17, 2010Open Government Directive Workshop Team 24 Idea 1A: Rules of engagement Executive-sponsorship and champions –Workforce awareness of responsibilities –Short-term

5. February 17, 2010Open Government Directive Workshop Team 25 Idea 1B: Workforce Development Communities of practice –Top down –Bottom up

6. February 17, 2010Open Government Directive Workshop Team 26 Idea 1C: Technology Communities of practice platform Ideation tool Webinars Video

7. February 17, 2010Open Government Directive Workshop Team 27 Idea 2: Public Engagement Model An Analogy: What Would a Business Do? –Start by thinking about government as a storefront. –You need marketing - > explain what you do –Be easy to find/access -> social media/websites –Make your product known and understand –Handle customer service

8. February 17, 2010Open Government Directive Workshop Team 28 The Process Listen -> Synthesize -> Triage -> Track - > Respond -> Share -> Report. Monitor ->

9. February 17, 2010Open Government Directive Workshop Team 29 Idea 2A: Listening Tool Listening seeking input –Channel integration –Find pain points by aggregating citizen data –Tools to gather citizen sentiment

10. February 17, 2010Open Government Directive Workshop Team 210 Idea 2B: Pro-Active Engagement Be pro-active. –use media monitoring to get ahead of the concerns of the public –Invite continued comment on initiatives

11. February 17, 2010Open Government Directive Workshop Team 211 Idea 2C: Improve Participation Participation. –Look for policy solutions from citizens –Get enforcement assistance from public –Balance: finding the real public

12. February 17, 2010Open Government Directive Workshop Team 212 Idea 2D: Public Access Accessibility. Open Up. –Using electronic tools for citizen outreach –Find innovative methods for enhancing internal and external collaboration

13. February 17, 2010Open Government Directive Workshop Team 213 Idea 2E: Measurement Efficiency. Prove you are successful. –Streamline the ways to connect with the public

14. February 17, 2010Open Government Directive Workshop Team 214 Introducing Team 2 Tim Bertrand Pat Bonner Bill Brantley Rachel Bocchino Holly Davis Matt Fella John Kamensky David Kuehn Dave Lewan Moshay Simpson Niel Sroka Elizabeth Velo Jeff Walpole