2. Ed Martinez Principal Development Manager Microsoft Dynamics CRM DEV302

3. Application Development Manager of Microsoft Dynamics CRM Outlook, Biz Modules, Application Infrastructure, Reporting Development “Ship Captain” for Titan Background: Founding member of Microsoft Publisher Development Lead for Microsoft Word Development Lead on Microsoft Works Background in industrial process control, automated discrete manufacturing, and medical software

4. Microsoft CRM provides solutions for sales, service, and marketing Microsoft CRM provides a rich environment that surfaces data through Windows Internet Explorer, Microsoft Office Outlook, SRS, Office Excel, Office Word, Office SharePoint Server, and Microsoft SQL Server Analysis Services Microsoft CRM is a great platform to develop and deploy enterprise solutions requiring a relational data model and hybrid data integration Bait Hook Boat

5. Titan feature overview Multi Org Multi Currency Multi Language Multi Entity Grid Improved Workflow (WWF) Reporting Wizard Report Scheduling Wizard Web Client Mail Merge

6. Titan preliminary feature overview (Part 2) Plugin improvements Asynchronous Synchronous Offline SPLA enables export to excel No Trust For Delegation requirements! Cool Resolve for Lookups Internet Facing Deployments (IFD) Live! to on-premise migration

7. Font, size, and color for text have been formatted for you in the Slide Master Use the color palette shown below See next slide for additional guidelines Hyperlink color: www.microsoft.comwww.microsoft.com Sample Fill

8. Example of a slide with a subhead Set the slide title in “title case” Set subheads in “sentence case” Generally set subhead to 36pt or smaller so it will fit on a single line The subhead color is defined for this template but must be selected; In PowerPoint 2007, it is the fourth font color from the left

10. Use this layout to show software code The font is Courier, a monospace font The slide doesn’t use bullets but levels can be indented using the “Increase List Level” icon on the Home menu

15. Ed. Martinez Principal Development Manager Microsoft Dynamics CRM

17. Name Title Company

18. Name Title Company

20. Technical Communities, Webcasts, Blogs, Chats & User Groups http://www.microsoft.com/communities/default.mspx Microsoft Developer Network (MSDN) & TechNet http://microsoft.com/msdn http://microsoft.com/technet Trial Software and Virtual Labs http://www.microsoft.com/technet/downloads/trials/default.mspx Microsoft Learning and Certification http://www.microsoft.com/learning/default.mspx

21. DEV302 – Titan: Using Microsoft Dynamics as a Business Platform – An Introduction DEV303 – Titan: BI and reporting using Microsoft Dynamics CRM DEV306 – Titan: Using Microsoft Dynamics as a Business Platform – Deep Dev Dive

24. © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.