1. Western Technical College Performance Excellence at the Program Level Tracy Dryden September 2011

2. Western’s Performance Excellence Journey AQIP Systems Portfolio - 2007Baldrige Application - 2008 Excellence as a College Value - 2010 College Policy – Baldrige Criteria for Performance Excellence - 2011 AQIP for Accreditation Model - 2000 AQIP Reaffirmation of Accreditation - 2008 AQIP Accreditation Check Up Visit - 2006 AQIP Systems Portfolio - 2004 Balanced Scorecard - 2005 Baldrige Application - 2002 Wisconsin Forward Award Application - 1999 Wisconsin Forward Award Application - 2002 Wisconsin Forward Award Application - 2006 Baldrige Application - 2006 AQIP Baldrige Option – April 2011 Wisconsin Forward Award Application – July 2011 WFA Site Visit – October 2011 AQIP Documentation – June 2012 Reaffirmation of Accreditation – 2014 QRP

3.   All programs in QRP at all times  In-depth, comprehensive review every three years  Alignment with Academic Master Plan, College Strategic Plan, college and program accreditation, TSA Western’s Performance Excellence Journey

4. Professional Development Day 2011

5.   Launches comprehensive program review – 15- 20 programs  Introduction to the QRP  Introduction to the program scorecard  Outcome – Draft of program improvement plan  2-3 areas of focus  Alignment with Academic Master Plan  Alignment with College Strategic Plan Quality Academy Part One

6.   In advance  Results of Student Learning Outcomes Assessment process  Curriculum map  2009-2010 QRP program scorecard  QRP scorecard data definitions  Existing program improvement plan and curriculum status report  At the academy  Results of current student survey  Labor market projection report – EMSI  5-year enrollment history  Past 3 years Graduate Follow Up  Most current QRP scorecard  TSA status Quality Academy Part One – Data and Information

7.   One year QRP follow up on 15-20 programs  Review program scorecard and other data  Outcome – Revised program improvement plan; results  2-3 areas of focus  Alignment with Academic Master Plan  Alignment with College Strategic Plan  Create program curriculum maps Quality Academy Part Two

8.   In advance  Labor market projection report – EMSI  5-year enrollment history  Past 3 years Graduate Follow Up  At the academy  Results of current student survey  Results of Student Learning Outcomes Assessment process  Curriculum map  Most current QRP scorecard  QRP scorecard data definitions  Existing program improvement plan and curriculum status report  TSA Status Quality Academy Part Two – Data and Information

9.   Designed for all remaining programs  Online tool kit  Scorecards  Labor market information  Student learning outcomes results information  Enrollment trends  Curriculum status  TSA status  Revisit “old” QRP plans Tools for Program Excellence

10.   All programs involved in performance excellence activities  Involvement of other stakeholders  Students services  Marketing  Administration  QRP plans – living and breathing documents  Alignment Results

11.   Preparation  Data overwhelming  Post-academy follow up to complete QRP plans  Sheer volume Challenges

12.   Learning community – synergy – best practice sharing  Reduction in individual program meetings  Systematic and tied to college performance excellence  QRP becomes part of the way we operate as an organization Benefits