1. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 1 Cathay Life Insurance (VN) IT Division Date: 28 Aug 2009

2. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 2 ENGAGED PROJECT THIS MONTH System Support - PC MA and PBX Setting - Setup Can Tho Office - Setup Norch Branch Office - Data Center MA System Development - Develop the BCS (Business Core System) - Develop the B2E (Business To Employee) - Develop the B2C (Business To Customers)

3. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 3 Data Center MA NoItemResult 1.Environment Monitoring SystemOK 2Camera SystemOK 3Fire Alarm SystemOK 4Power SystemOK 5Air Conditioner SystemOK 6UPS SystemOK

4. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 4 PC MA and PBX Setting Setup 50 UPS for all PCs in the World Center. A Setup the Office Scan Software for all PCs in all CS Offices and N’orch Office. B Block DVD function for all PCs. C Cancel long distance calling for all agency offices. D

5. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 5 Setup Can Tho Office Deliver Networks devices, 9 PCs, 1 Printer. A Support to setup small network for temporary Office. B Prepare telephone line and leased line cable. C Make the plan to setup the PBX in Can Tho. D

6. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 6 Plan to Setup the PBX System in Can Tho Temporary System : From 31/08/2009 to 06/09/2009 A Main System : From 25/09/2009 to 28/09/2009. B

7. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 7 Setup new network for this office. A Setup new 15 ext telephone numbers for this Office and 1 DID for fax number. B Survey one touch screen monitor. C Setup N’orch Branch Office

8. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 8 Support the planning dept. to input the data of 3 new products (C07,C08,C09) into the testing database and build the relation of product. A Add more claim item for insurance benefit for C04 product. B Change calculation interest rate base on new method of planning division. C Develop the BCS (Business Core System)

9. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 9 Setup the function: Inquiry annex of accounting voucher. D Change premium collection rule to assign collector by agent unit code. E Modify Agent Regulation F Develop the BCS (Business Core System) (cont)

10. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 10 Add more claim item for insurance benefit for C04 product.

11. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 11 Change the calculation interest rate

12. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 12 Setup the function: Inquiry annex of accounting voucher

13. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 13 Modify Agent Regulation NoRegulationsItems 1 Regulation for Compensation Concerning Sales Unit Managers Financial Support 2 Regulation for Compensation Concerning Insurance Advisors Meeting-requirements Bonus Performance Bonus Performance Tracing (three generations) 3 Project on Reserving Agency Supervisors Score bonus Financial support Compensation for a quarter: accumulated bonus for a financial support quarter Performance Tracing (three generations) 4 Rules of Insurance Agent’s Trainer Performance Tracing

14. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 14 Developing the B2C (Business to Customer) Remove the C01, C02 products’ information from the website. A Promotional program webpage: Knowing Cathay Getting Laptop. B

15. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 15 Promotional program webpage

16. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 16 Developing the B2E (Business To Employee) Setup new function: Inquiry for receivable cases. A Upload IT guideline documents. B HR Management chart: Performance Evaluation Regulation, Uniform Policy. C C01, C02 moved from current product to stop selling product. D

17. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 17 Setup new function: Inquiry for receivable cases

18. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 18 IT Guideline Documents

19. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 19 HR Management chart

20. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 20 PLANNING PROJECT FOR NEXT MONTH Maintain BCS and B2E system. A Setup Can Tho CS Office. B

21. Cathay Life Insurance Ltd. (Vietnam)28/08/2009 21