1. Planning next steps What can we do by next week? Susanne Salem-Schatz, Sc.D. Program Director, Massachusetts Coalition for the Prevention of Medical Errors

2. StudyDo PlanAct 100% of residents with treated UTI will meet criteria for urine testing Proportion of reviewed UTI cases that meet program criteria Rates of urine culture, UTI, CDI *2001 Associates in Process Improvement Aim Measures Educate all staff and engage them in identifying and testing practice change solutions. Use decision support tools Review cases daily; share results monthly Changes Model for Improvement in Action 2

3. 3 Ramping it up Ideas for change Improved Practice AP SD A P S D AP SD D S P A DATA D S P A Cycle 1A Cycle 1B Cycle 1C Cycle 1D Cycle 1E Your changes here

4. New teams consider…  What conversation needs to happen to launch this project?  Who needs to be included? Who else?  Where should we start?  What can we do next week?

5. Continuing teams consider…  Where have we been successful?  How can we incorporate the change into organizational structure: new hire training, ongoing, visible attention to the topic  What did we learn today that can help us with barriers we have faced?  What’s next?  What can we do by next week?

6. First three things What we will doHow soon can we get started

7. What’s Next? Paula Griswold, MS MA Coalition for the Prevention of Medical Errors 7

8. Upcoming  Survey- still time for staff not attending this conference to complete  First data & monthly reports due Dec 6 th

9. Upcoming events Webinar: December 4, noon-1pm  Drs. Shira Doron and Ruth Kandel will repeat the clinical highlights from the workshop – invite your colleagues! Conference call: December 11, noon-1pm  Measurement review and improvement coaching 9

10. Don’t Forget  Hand in your badges  Leave feedback forms at the front desk  CME forms to front desk  CEUs online

11. Shout if you need us  Susanne Salem-Schatz, Program Director  sss@hcqi.com sss@hcqi.com  Emily Biocchi, Coalition Program Manager  ebiocchi@macoalition.org ebiocchi@macoalition.org  Laurie Herndon, GNP  lherndon@maseniorcare.org lherndon@maseniorcare.org  Nora McElroy, DPH (measurement)  nora.mcelroy@state.ma.usnora.mcelroy@state.ma.us If we can’t help we will find someone who can!  If we can’t help we will find someone who can 11