1. NWPCSS Presentation 13/03/14 Dominic Kennedy – Framework Sales Manager

2. Banner Update Overview Sales KPI/SLA Prospects Marketing eProcurement Sustainability Performance and Highlights Agenda

3. Banner Update

5. Company Overview Banner is an office2office plc group company, listed on the London Stock Exchange since 2004. Trading history dates back to 1786 A leading provider of managed procurement, secure destruction and managed communication services Specialise at removing cost from your contract in an ethical and sustainable manner. Securing long term supply relationships for our customers and shareholders

6. Our Customers – Public Sector

7. Our Customers – Private Sector

8. Framework Overview

9. Annualised trading circa £2M 2014 (Current £1M +) University of Nottingham - £270k – fully Live Financial Ombudsman Service - £600k - Implementation Herefordshire CC - £100k - Implementation Worcestershire CC trail but £200k – fully live Sheffield University paper £50k Leicester College student purchasing £40k Manchester CC left the framework Aug 2013 due to legal pressure to tender - -£400k

10. SALES

12. KPI/SLA

13. 99% delivery within framework terms Exceptions Open University – Delivery issues to Europe and Hotel Schools Courses London Southbank University – Issues regarding Authorisation delaying orders by 1 day. University of Nottingham – bespoke product delivery direct and taking product into stores. 97.9% Lines Stocked Bespoke lines for University of Nottingham and Open University Schools packs

14. KPI/SLA- Nov to Feb deliveries per orderorder values orders received number of shipments deliveries per order below £39 £40-69£70-99 above £100 Value of Orders Placed No. of Orders Average Order Value No. of Lines Average Lines per Order 4414.004884.0017926.0014.073.651.924.35267629.344597.001483.9821551.00124.48

21. Framework Prospects

22. Prospects Doncaster Council - £100k Kirklees Council - £130k Calderdale MBC - £50k Financial Ombudsman Service - £600k Herefordshire CC - £100k Edinburgh Council - £150k Cardiff University - £200k Worcestershire Borough Councils – 7 - £100k University of Worcester - £100k Hackney College - £50k University UK - £10k WIDER PUBLIC SECTOR COLLEGES

23. Marketing

24. Banner Marketing Plan - LINK COUP Wider Public Sector Colleges Program Schools Program Wales Scotland

25. eProcurement

26. Live with Sci Quest Improvements via Science Warehouse Open University Punchout GEM ProActis Updates and customers Banner Online Customer Self Service Portal - LINK

27. Added Value

28. Our Products and Services

29. Closed Loop Banner is the only supplier within Europe to utilise its customer’s waste paper and to recycle the waste into a 100% recycled sheet of photocopier paper and thereby officially “closing the loop.”

30. Sustainability Performance and Highlights

31. Performance and Highlights 100% deliveries via Recycla box NWPCSS Green Optimisa - LINK 22.6% Globe and Tick Products – 1% reduction 14.4 % Recycled Copier Paper -2.6% Growth – 6% Closed Loop 85.6% Sustainable Sourced Virgin Copier Paper 18.5t Carbon Footprint – 1t increase however due to new customers Renewed interest for closed loop paper