1. DBA – KM – Day 2

2. KM ? Feb 19 2010 Bureaucracy Information Tech Individual KM ≠ MIS? Business Model 2DBA KM Day 2

3. human knowing Feb 19 2010DBA KM Day 23 data practice meaning values language tacit - beyond language

4. Feb 19 2010 Underlying Epistemology Realm of Discourse Management’s Contribution to the Firm Microeconomic K-Concepts Objectivist (Universal and Rational systems) Data Goal Setting, Design, Data-Driven Decision Making K-Assets, Transfer, Acquire Ξ Learn, K-as-Rivalrous Interpretive (Sense-making) Data + Meaning Information Decision Making + Meaning Making and Management Uncertainty, Utilities, Satisficing, Rents, Learning m Constructivist (Activity - and Outcome- Oriented) Data + Meaning + Contextual Limits Practice DM & MM + Contextualization, Enactment, Select Org Routines, Build CoPs Learning-by-Doing Skills, Capabilities, Org Routines, Institutionalize 4DBA KM Day 2

5. KM as K-problem management K-as-data (object/possession/ownership) –rents, acquisition –innovation –property rights, exploration/exploitation K-as-meaning (perception, culture, identity) –warranting –heuristics –construction of meaning –norms, values, culture, identity, strategy K-as-practice (explicit + tacit) –best practices –routines –situated-ness Feb 19 20105DBA KM Day 2

6. Feb 19 2010 basic proposition K - economy ? so what is ‘knowledge’? language  data + meaning ≡ information tacit 1 - codification issues tacit 2 - skills, awareness, intuition, street smarts K = information + practice L, D, M, & P ΔK ≡ Learning - L l,, L d, L m, L p ? 6DBA KM Day 2

7. some K-based thoughts tobin’s ‘q’ division of labor, division of knowing search for synergy - collaboration, sharing time - entropy, decay, contextuality Taylor & Scientific Management rivalrous-ness & Penrose growth theory K as selection, recognition (wisdom) K-absences, imagination Feb 19 20107DBA KM Day 2

8. Scientific Management Measure workplace behavior Analyze Select ‘best practice’ develop appropriate ‘tools’ Return to workplace as training Feb 19 2010DBA KM Day 28

9. Rivalrous-ness & Penrose’s theory knowledge as non-rivalrous economic asset time/place TP 1 experience  knowledge Law - rate of expansion knowledge moves to time/place TP 2 applied in TP 2 Feb 19 2010DBA KM Day 29

10. recognition, attention theory of recognition limiting capacity Feb 19 2010DBA KM Day 210

11. K-absences experience reveals absence imagination agency Feb 19 2010DBA KM Day 211