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Working with Staff to Promote Data-Based Decision Making: Recommended Strategies and Common Pitfalls Dennis H. Reid, Ph.D., BCBA
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Evidence-Based Education: A Multi-Faceted Process Focus here on performance of front-line education staff Proficient implementation of evidence- based interventions Accurate data collection
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Qualifications Focus on students with special needs Experience reference Research emphasis within applied behavior analysis
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Rationale for Focus on Staff Performance Proficient implementation of evidence- based interventions Intuitive appeal Research-based correlations Accurate data collection nonexamples
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Significance of Staff Training Pre-service vs. in-service Illogical expectations Why needed No pre-service is all inclusive Encountering students with new challenges Role of paraeducators Individualized nature of interventions designed by support personnel
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Evidence-Based Staff Training Providing knowledge Equipping with skills Verbal vs. performance training procedures Research evidence Common practice
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Performance- and Competency- Based Staff Training 1. Provide rationale 2. Provide written summary 3. Describe target skills 4. Demonstrate target skills 5. Trainee practice with feedback 6. Continue steps 3 & 4 until observed competency among all trainees
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Why Not More Evidence-Based Staff Training? History Lack of training of trainers Time and effort
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Effective Staff Training Often necessary, rarely sufficient
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Supervising Staff Use of Evidence-Based Procedures Changing nonproficient performance Supporting and maintaining proficient performance Enhancing staff work enjoyment Time, effort, importance, pleasantness
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Evidence-Based Supervision Qualifications Organizational Behavior Management (OBM) Outcome Management
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Identify desired (student) outcomes Identify staff performance necessary to achieve targeted outcomes Train targeted knowledge and skills Monitor Correct nonproficient performance Support proficient performance Evaluate
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Identification of student outcomes and necessary staff performance Usually ok
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Monitoring Three major obstacles Staff dislike Lack of direct observation Reactivity
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Reducing Staff Dislike of Monitoring Reid & Parsons (1995). Comparing choice and questionnaire measures of the acceptability of a staff training procedure. Journal of Applied Behavior Analysis, 28, 95-96.
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Making Monitoring Acceptable Greet staff upon entering work site Briefly explain reason for monitoring Use common sense re proceeding Provide feedback quickly Acknowledge staff upon departing
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Importance of Direct Observation Green, Rollyson, Passante, & Reid (2002). Maintaining proficient supervisor performance with direct support personnel: An analysis of two management approaches. Journal of Applied Behavior Analysis, 35, 205-208.
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Effects of Reactivity to Observations on Staff Performance Brackett, L., Reid, D. H., & Green, C. W. (2007). Journal of Applied Behavior Analysis, 40, 191-195.
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Reducing Reactivity Observe frequently Compare internal and external monitoring results Make some monitoring indigenous
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Outcome Management Supporting proficient performance and correcting nonproficient performance: Feedback Advantages Common obstacles Lack of skill Unpleasantness for monitor
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Feedback Protocol Parsons & Reid (1995). Training residential supervisors to provide feedback for maintaining staff teaching skills with people who have severe disabilities. Journal of Applied Behavior Analysis, 28, 317-322.
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Evidence-Based Feedback Protocol 1. Begin positive 2. Specify correct areas of performance 3. Specify incorrect areas of performance 4. Specify/demonstrate how to correct the incorrect performance areas 5. Solicit questions/clarification 6. Note future plans 7. End positive
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Future Needs and Directions Make evidence-based training more efficient Pros and cons of media-based training Train education supervisors and clinicians in evidence-based supervisory strategies
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Bottom Line Promote use of evidence-based training and supervisory procedures to enhance staff use of evidence-based student interventions and data collection
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