1. © 2011 IBM Corporation IBM i with External Storage Customer References Jana Jamsek ATS Europe

2. © 2011 IBM Corporation IBM Storage Systems Unformal information about IBM i customers with external storage in Europe was collected in 2009 and updated recently. Possibly there are many more customers of whom we haven’t got information.

3. © 2011 IBM Corporation IBM Storage Systems Customers with IBM i and DS8000  Spain: 20 customers – retail, bank, industry, insurance, food, distribution, public – DS8000 copy services and Copy Services Toolkit  France: 22 customers, including – 6 Metro Mirror/ Global Mirror for DR solution – 6 IBM i mirroring – 4 software replicatio for DR – 1 Geo mirroring

4. © 2011 IBM Corporation IBM Storage Systems Customers with IBM i and DS8000 - continue  Netherlands: 14 customers –Including Global mirror for DR solution  UK: 5 customers –Including Copy services Toolkit for DR solution  Sweden: 5 customers – Including Copy services Toolkit for DR solution  Denmark: 3 customers  Hungary: 2 customers –Bank, insurance  Slovakia: 2 customers –Bank

5. © 2011 IBM Corporation IBM Storage Systems Customers with IBM i and DS8000 - continue  Italy: 13 customers –Including Metor Mirro / Global Mirror, FlashCopy, and Copy services toolkit –Bank, fashion, retail  Austria: 7 customers –Bank, food –Including Metro Mirror for DR solution  Germany: 156 customers –Including Metro Mirror for DR  Israel: 2 customers –Including Metro Mirror for DR

6. © 2011 IBM Corporation IBM Storage Systems Customers with IBM i and DS8000 - continue  Greece: 7 customers –Bank, food, retail  Switzerland: 10 customers –Industry, fashion –Including Metro Mirrro for DR solution and Copy services toolkit  Russia: 2 customers –bank

7. © 2011 IBM Corporation IBM Storage Systems Customers with IBM i and DS5000  Italy: 2 customers –Including Copy services toolkit  Germany: 2 customers  Austria: one customer  Nethrelands: one customer  UK: one customer  Ireland: one customer

8. © 2011 IBM Corporation IBM Storage Systems Customers with IBM i and XIV  Germany: 2 customers  Norway: 2 customers  Spain: one customer –Bank  Turkey: one customer with SVC and XIV (?)  Switzerland: a benchmark with SVC and XIV was performed

9. © 2011 IBM Corporation IBM Storage Systems Customers with IBM i and SVC  Germany: one customer  Turkey: one customer with SVC and XIV (?)  Switzerland: a benchmark with SVC and XIV was performed

10. © 2011 IBM Corporation IBM Storage Systems Customers with IBM i and Storwize  Netherlands: 2 customers –Software replication for DR  Italy: 2 customers –Both customers run IBM i on Blade –Software replication for DR  Germany: one customer (?)

11. © 2011 IBM Corporation IBM Storage Systems Following are some customer cases on which I worked; they are not official References. I am describing them as I remember, using the data and reports which I still keep.

12. © 2011 IBM Corporation IBM Storage Systems Banking customer - A  The customer implemented ESS with IBM i in early 2000th  In 2005 they did a benchmark for their IBM i systems between IBM DS8000 with Metro Mirror and EMC SRDF. DS8000 with Metro Mirror provided better performance than the competition, the client decided for DS8000.

13. © 2011 IBM Corporation IBM Storage Systems Customer’s configuration - A Metro Mirror of all IBM i lpars across sites

14. © 2011 IBM Corporation IBM Storage Systems Banking customer - A  A DS8000 at the customer site: 5 frames, 128 ranks (64 drive sets), RAID-5 (possibly changed to RAID-10 in the meantime), shared extent pools, storage pool striping for defining LUNs  The client implemented Production site and DR site on distance 10 km. Metro Mirror of IBM i LPARs is used accross the sites.  The customer is happy with performance of their IBM i LPARs.

15. © 2011 IBM Corporation IBM Storage Systems Banking customer - B  The customer implemented DS8000 with several IBM i LPARs.  Production IBM i system used IBM i mirroring within the DS8000 disk space. Journals were located in system ASP  On production workload in DS8000 he noticed long waits for IO that prolonged the batch jobs.  We investigated this performance issue

16. © 2011 IBM Corporation IBM Storage Systems Banking customer - B  We suggested: –Stop IBM i mirroring and implement RAID-10 –Increase the cache in DS8000 from 64 GB to 256 GB –Implement journal caching in IBM i  For testing the suggested improvements we setup a Proof of concept in Mainz. The customer sent his workload to Mainz where we restored it; he connected from remote.  The PoC showed significant improvements in duraion of the customer’s batch job.  After the customer performed the suggested changes the resposne time in IBM i decreased, and the duration of batch job decreased for 30%. *  Experienced disk service time on DS8000 is about 1.4 * I don’t have the documentation anymore, 30% is what I recall

17. © 2011 IBM Corporation IBM Storage Systems Banking customer - C  The customer used 540 * 15K RPM internal disk drives in mirroring  About 27 000 IO/sec including double writes/sec for mirroring or 16 000 IO/sec without mirroring  Average disk service time was 0.8 ms, average wait time is 0, write cache efficiency 88.4 %  He implemented –360 * 15 K RPM internal disk in mirroring –plus 328 * LUNs on DS8000 with 1456 GB 15 K RPM disks in RAID-10, IOP-based adapters  Average service time on is 1.7 ms average wait time 0.1

18. © 2011 IBM Corporation IBM Storage Systems Financial services customer - D  IBM i system ASP and IASP with the application, on internal 15K RPM disk, Geo Mirroring to DR site  The client moved both System ASP and IASP to DS5000 with 15K RPM disk, IASP in RAID-5  Disk response time in IASP on internal disk: –service time 3.9 ms, –wait time 0.7 ms  Disk response time in IASP on DS5000: 2.5 ms, wait time 0.2 ms

19. © 2011 IBM Corporation IBM Storage Systems Financial services customer - D  The customer experienced that some of the jobs in Batch job lasted longer when running in IASP on DS5000, comparing to internal disk.  On our suggestion the client installed SSD in abut 10% of IASP capacity.  PEX data collection and iDoctor queries were used to identify hot data  The hot objects were moved to SSD  Duration of the batch jobs significantly improved –IASP service time 3.7 ms –IASP wait time 1.7 ms  Although teh average service time and wait time are not lower than previously, teh duration of the batch job improved because of drastically better read service time on hot objects  The customer is looking for Copy Service Toolkit with DS5000

20. © 2011 IBM Corporation IBM Storage Systems Industry customer - E  The customer has several servers: –VMWare –AIX –IBM i –VIOS  They are conencted to storage systems –DS8000 –DS6000 –DS4800  IBM i: IASP with Integrated xServie server disk space connected with VIOS_NPIV to DS8000, Metro Mirror of IASP  Disk service time is 5 -6 ms