1. AEON KL RDC Supplier Briefing
27th , 28th March 2013
AEON CO. (M) BHD.
AEON GLOBAL SCM SDN. BHD.

2. Benefits Of Working With KL RDC
Dear Supplier;
Since year 1984, AEON (Malaysia) has seen significant growth, and we are in midst of passion for growth towards a number 1 retailer in Malaysia, and also in ASEAN countries by then.
As our expansion grows rapidly, we would like to invite all of our business alliances to grow bigger together, as a strong win-win business team scenario. In conjunction of this, we have developed this new Kuala Lumpur Regional Distribution Centre (KL RDC) as our kick off infrastructure to support our continuous growth.
You know that being a part of our distribution center will provide you major benefits and services of which some are below;
An increased in availability leading to increase your sales
Priority delivery to all AEON stores
Faster replenishment to stores
Higher frequent deliveries to stores
Reduction in administration matter for supplier
Reduced waiting time at each stores
This document outlines the rules for working in our supply chain
This pack provides you with details to understand the centralization ways of working.
Please take time to read through the pack and feel free to contact us if you have any questions.
Regards,
AEON Co. (M) Bhd.
AEON Global SCM Sdn. Bhd.

3. Temporary DC (Kajang)*
DC Network
Before
New (2013)
Final Target (2015-)
DCSA (Shah Alam)
Temporary DC (Kajang)*
KL RDC (Bangi)
Hamper (8007)
Hamper (80XX)
Hamper
KL RDC (Bangi)
XD/Consoli (8005)
XD/Consoli (8010)
XD/Consoli
DCKL (PJ)
Stock Point (8008)
Stock Point (8012)
Stock Point
This is the Final Slide.
SCM Mid term Plan already explained main points,
So, I would like to present SCM Slogan of
In order to support “ Company Growth ”
SCM team will do our best for “ Handling Volume Growth”
and connect to “Logistic cost Reduction”
Thank you for your time.
DCKL (PJ)
SSDC
(8013)
SSDC
*Temporary DC (Kajang) will be combined to KLRDC(Bangi) from 2014

4. RDC Transfer Schedule Guideline
Draft
Function
Current DC
Final Date
New DC
Starting Date
DC code
Date
Dc code DC SP SL HL
*except EA
Receiving
8008
30/04 (Tue)
8012
06/05 (Mon) FL
EA* XD
Consoli
8005
31/05 (Fri)
8010
01/06 (Sat)
GRN
Collecting from DC
14/05 (Tue)
03/06 (Mon)
Hamper
8007
Closed
TBD
Mid.of
May

5. KUALA LUMPUR REGIONAL DISTRIBUTION CENTRE (KL RDC) - Supplier Manual -
AEON Co. (M) Bhd. ~ Supply Chain Management ~
Ver. 1-1 (Effective Date: 06th May 2013)

6. Agenda KL RDC Overview Requirements 1) KL RDC General Rules
2) Documentation
3) Packing Specifications(Cartons)
4) Packing Specifications(Palletize)
5) Delivery Booking
6) Transportation
7) Unloading
Summary - RDC Reject Cases /Cases Penalty imposed
Contact List
Supplier’s Acknowledgement
【Appendix】
RDC Process Guideline
Document Sample

7. Overview RDC located at Bandar Baru Bangi.
Monday to Saturday, 07:00 to 19:00, exclude peak season.
Manage AEON warehouse facility – Cross Dock (XD), Consolidation (CS) & Stock Point (SP).
Stock Point items will be stocked in RDC to ensure excellent availability and will be dispatched in 24 hours upon store ordering.
Cross dock & Consolidation items are an amalgamation of store demand and will be dispatched in 24 hours upon receiving at RDC.
No stock held in RDC.
Cater for existing AEON stores and subsequent new stores.
Distribution Centre
Store Code (DC Code)
Receiving Hours
Office Hours
KL RDC
XD (each)
07:00 – 19:00
(Monday to Saturday)
09:00 – 18:00
CS (8010)
SP (8012)
08:00 – 17:00 (Monday to Friday)

8. RDC Location
Klang Valley
　100㎞
DCKL
DCSA HC
KL RDC
　5㎞
　　　　： DC
　　　　：Store

9. Address & Contact Address:
AEON Kuala Lumpur Distribution Centre (KL RDC) Jalan 6C/13, Off Persiaran Kemajuan
Taman Persiaran Bangi
43650 Bandar Baru Bangi
Selangor Darul Ehsan
Telephone (Hunting Line):
- To be advised -
Fax:
GPS: , N E 2°56' ''N 101°45' ''E
Remark
Remark

10. Hamper Centre LocationHC HC

11. Hamper Centre Location

12. Hamper Centre Address & Contact
AEON Hamper Centre Lot 37/38, Jalan P4/6
Taman Teknologi Kajang
43500 Semenyih
Selangor Darul Ehsan
Telephone (Hunting Line):
- To be advised -
Fax:
GPS: ,
N E
02°57' “N 101°48' "E

13. Logistics & Information Flow
AEON HQ
B2B System
Supplier
(Ordering & PO Data)
(Accept PO & Create DO)
(Confirm Payment)
(Payment Advice)
AEON Store
AEON KL RDC
(RN Generated)
Logistic Flow
IT Flow

14. Supplier Delivery Process
- Document - 1
Booking to KLRDC
Appendix
P-1
N-1 day
Booking
Form 2
Arrive RDC 30min before appointment 3
Security check by Guards
Driving
License
Registration
Form
Appendix
P-2 4
Register lorry & drivers to KLRDC Office DO
Registration
Form
Appendix
P-3 5
Unloading & Merchandises Inspected
Registration
Form
Appendix
P-4 6
Receive “Receiving Note” RN
Registration
Form
Appendix
P-4 7
Pick up goods to take back, if any
Appendix
P-5
*GRN
Registration
Form 8
Inspection by our Security before leaving
Registration
Form
Appendix
P-6
* For the Details, Please refer each “Process Guideline”

15. (Ref.) Booking GID Suppliers Normal Suppliers Process Date Remarks
【Appendix】 P-1
Process Guideline &
Document Sample
(Ref.) Booking
Process
Date
Remarks
Day:N-1
09:00 |
16:00
※1:Every suppliers are
entitled to “GID” or
“Normal suppliers” as
per volume.
※2:Check delivery volume
against your quota
allocated to each GID
※3:Fill up “GID Booking-
Form” given.
※4:Fill up “Booking-
※5:Do by mail or fax only.
Booking by call is
NOT acceptable.
Day:N ※1
GID Suppliers No
Yes
GID Suppliers
Normal Suppliers ※2 ※3 ※4
Check volume
Excess
GID Booking Form
Booking Form ※5
Not Excess
Send to KLRDC
Get Booking#
Delivery to KLRDC on appointed time
Booking Centre
Fax: 03-XXX-XXXX
Booking must be done to Booking Centre within 09: :00 of 1 working day before delivery time.
Suppliers must check with KLRDC Booking Control Officer, if Booking# are not given after 1 hour after booking. The phone # is : 03-XXX-XXXX
Drivers must arrive and register his lorry to Guardhouse on/before appointment time.
Cancellation must be done by 16:00 of 1 working day before delivery date booked.
Delivery without booking can be rejected.
Remark

16. 1-1 RDC General Rule Ref Details 1
RDC is not liable for any missing documents or un-collected stocks after issuance to driver or in the event driver refuses to collect. 2
Anyone should be on proper dress and should bring ID, passport or driving license. (Please refer 1-2) 3
Prohibited to approach to other area than waiting area, designated bay & designated toilets. 4
Smoking & eating are prohibited in KLRDC compound, except at the designated area. 5
Not allowed to bring bags, empty boxes and something you can put something into it. 6
Dispute about our classification of damage are not allowed. 7
Follow designated route to get to KLRDC (Please refer 1-3, 1-4) 8
Follow KLRDC Traffic rules (Please refer 1-5 ). 9
Park lorries so that the lorries doesn’t block the traffic in KL RDC compound and along KLRDC entrance. 10
Suppliers follow KLRDC staffs’ instructions in KLRDC (incl. the surroundings).

17. 1-2 RDC Dress Code O K N G NO RDC Visitor Pass RDC Visitor Pass Shirts
Tied-in
Shirts
Tied-OUT
No Bags
Bags
Long Pants
Short Pants
Shoes
Sandals

18. 1-3 RDC Access Route 1
KL RDC

19. 1-4 RDC Access Route 2
KL RDC

20. 1-5 RDC Traffic Flow Persiaran Kemajuan WAREHOUSE Jalan 6C/12 GUARD
ONE WAY
Persiaran Kemajuan
WAREHOUSE
GUARD
HOUSE
Lorry Waiting Area
Jalan 6C/12

21. 2-1 Requirement – Documentation
Ref
Details XD CS SP 1
Only WEB-EDI D/O hard copy are acceptable as proof of delivery. Any other documents are not acceptable, except for Admin & FOC item.  2
For Admin item, supplier required to bring AEON’s Manual PO & Suppliers’ Invoice. 3
For FOC item, supplier required to bring Supplier’s Invoice as proof of delivery. 4
Suppliers must issue amended D/O with exact item quantity to deliver, otherwise penalty may be imposed. 5
Receiving Note (RN) is the final proof of actual received goods, and no dispute are accepted after RN acknowledged by supplier.

22. 2-1 Requirement – Documentation
Ref
Details XD CS SP 6
Any documents are to be collected by supplier on their way to leave RDC on the same day. RDC is not liable for any missing /lost documents suppliers fail to collect by the time supplier leave RDC. 

23. 3-1 Requirement – Packing Specifications(Cartons)
Ref
Details XD CS SP 1
Packing merchandises of same SKU into different size & design are prohibited.
Merchandise in carton with different merchandise name/logo are prohibited. (*Please refer 3-3)  2
As for XD item, carton box must be clearly labeled with the “Carton Label” with correct store name which could be purchased from RDC. 3
As for food item, carton box must be clearly stated with “Product Expiry Date”. 4
Mixed item in one carton must have a separator.
RDC to reject if this condition is not followed.

24. 3-2 Requirement – Packing Specifications(Cartons)
Ref
Details XD CS SP 5
Price tag/label not attached for each of the merchandise (except food line), RDC to reject.
Clothing / Soft merchandise = Price Tag
Other boxes / Hard merchandise = Price Label  6
For Source Mark Barcode / Price Tag / Price Label,
RDC to reject if Item Barcode & Price Tag can’t scan 7
Suppliers must bring masking tape / seal, and seal boxes after inspection by RDC. 8
For FOC item, must be separated in different carton packaging with “FOC” indication, although the FOC item is the same merchandise’s item.

25. 3-3 Requirement – Packing Specifications(Cartons)1 2 3 4
Item A
Item A
Item B
Item A
Item A
Item A
Item B
Plain carton
Item A
Item A
Separator
Item B
Plain carton
Plain carton
Item B
Plastic
Bags
Items
Items
Cartons

26. 3-4 Requirement – Carton Sticker & Price Label
60mm
30mm
35mm
60mm

27. Fax: 03-XXX-XXXX Tel: 03-xxx-xxxx
3-5 AEON Carton Label 1
Send RDC “Label-Order Sheet” by fax by 15:00
N-1 day 2
Have invoice for the labels from RDC by fax
N-1 day 3
Bring cheque / bank draft for the invoice amount with the invoice
N day 4
Have labels and receipt from RDC against check
N day
※N Day = Day you pick label s from KLRDC .
Booking Centre
Fax: 03-XXX-XXXX Tel: 03-xxx-xxxx
Restrictions
Purchase label without 1 working day prior order by designated order sheet.
Payment term through bank draft / cheque only.
Paid to Hitachi Transport System (M) Sdn. Bhd. Account Number
Cheque with RDC invoice copy. Cheque without RDC invoice are not acceptable.
Dispute about labels quantity after receiving RDC receipt.
Minimum order qty 100pcs / single store and combine store minimum qty 1000/pcs

28. 4-1 Requirement – Packing Specifications(Palletize)
Ref
Details XD CS SP 1
Suppliers to palletize cartons in standard Ti-Hi arrangement and stack carton on or lower than 1,600mm including pallet’s height.
Note: Ti = number of carton per layer, Hi = number of layer per pallet  2
Supplier have to rent pallets until 30 days after
"cargo released" to RDC if uses a rental pallet. 3
Only a standard
1100mm X 1100mm or1000mm X 1200mm, 4-way pallet
with a minimum carrying weight 1000kg only are allowed.

29. 4-2 Requirement – Packing Specifications(Palletize)
Ref
Details XD CS SP 4
Pallets and cartons must be properly secured with sufficient stretch films to ensure stability and no over hanging from pallet. Cartons over hanging from pallet are not acceptable.  5
Stacking are not allowed to contains more 1 PO in 1 pallet, and must have same expiry date (for food item). 6
Standard format “Pallet Indication Sheet” provided by RDC to be filled up and to be pasted on every pallets for Stock Point & Consolidation.

30. 5-1 Requirement – Delivery Booking
Ref
Details XD CS SP 1
Supplier must comply to the agreed window time at all time. All Appointment supplier must call, fax or to RDC to get an appointment 1 day before.
RDC to reject if no appointment is made.  2
Agreed window time means registration time at the RDC Security Gate. 3
Delivery cancellation (with appointment) must inform RDC via /fax at least 1 day before delivery day (by 16:00) or supplier shall be liable for a penalty from the merchandising side. 4
If delayed more than 30 minutes from the appointment time, supplier must wait queue & become last supplier to receive for the day

31. 6-1 Requirement – Transportation
Ref
Details XD CS SP 1
Supplier allowed to bring only “AEON" merchandise into RDC and exit with empty condition, except rejected / damaged / returned merchandise.  2
Supplier’s merchandise arrangement inside lorry must followed with
- By DO & Store [XD Receiving]
- By DO [Consolidation & Stock Point] 3
Helper is required to assist unloading
minimum requirement:
1) 20 ton truck = 1 Driver + 2 helper
2) 10 ton truck = 1 Driver + 1 helper
3) <10 ton truck = 1 Driver

32. 6-2 Requirement – Transportation
Ref
Details XD CS SP 4
Arrival earlier at RDC more than 1 hour before appointing time are not allowed. (to avoid congestion around RDC)  5
RDC Bay height is 1300mm, suppliers’ vehicle’s specifications preferably should match with this height. 6
Single PO delivery with multiple lorries requires confirmation by supplier's coordinator on arrival all lorries at RDC to start receiving process. RDC shall not start receiving process if lorries arrival incomplete. 7
3rd party transporter is allowed to bring more than one suppliers' merchandise. Transporter must arrange the merchandise by supplier, by PO and by SKU, and separate it physically by separator in lorries.

33. 6-3 Requirement – Transportation
Ref
Details XD CS SP 8
Supplier must attend together with RDC Receiver during receiving process.  9
Pallet arrangement according to DO/SKU, Supplier must know to show or informed how to unload pallets according to DO. 10
Supplier must arrange delivery by vehicle or lorry allowed by RDC. Strictly no cars allowed.
Details are following page.
*Please refer 6-4

34. 6-4 Requirement – Transportation
Motor cycle
Trolley/Hand Carry
Company Van (with company logo)
Car
Box Lorry
Open Lorry
Canvas Lorry

35. 7-1 Requirement – Unloading : XD
1. In case of XD
(1) Unload by store and category and item
(2) Use the cart rack/pallet for unloading
(3) Please stack so that we can check the Carton Label
(4) Please stack light weight items on upper side
Please stack heavy items on lower side
ex. Store Code 1001
Light weight boxes
(Upper side)
Item
Code A
Code B
Code C
Store Code 1001
(in case of XD)
Item
Code A
Code B
Code C
Store Code 1002
(in case of XD)
label
label
label
Item Code A
Label
Label
Label
Label
Label
Label
Label
Label
Label
Label
Label
Label
heavy weight boxes
(Lower side)
label
label
label
Item Code B
Item Code C
label
label
label

36. 7-2 Requirement – Unloading : CS & SP
2. In case of Consolidation & Stock Point
(1) Unload by item (1 item 1 pallet)
(2) Use the pallet for unloading
Item
Code A
Item
Code B
Item
Code A
Item
Code B
Item
Code C
Item
Code C

37. Requirement – RDC Reject Cases
Ref
Case 1
As per mentioned in ‘Distribution Centre Usage Agreement’ in Clause 7. 2
Drivers and staffs in improper dress. 3
Delivery by improper lorries/cars. 4
Drivers and staffs with bad manners/behaviors 5
Lorry having goods of other suppliers and having goods for other destinations. 6
Price tag/label not attached for each of the merchandise (except food line).
Clothing / Soft merchandise = Price Tag
Other boxes / Hard merchandise = Price Label 7
For Source Mark Barcode / Price Tag / Price Label cannot scan

38. Requirement – Liquidated Damage
Ref
Cases 1
As per mentioned in ‘Distribution Centre Usage Agreement’ in Clause 4.2. 2
As per mentioned in ‘General Agreement’ in Clause 13.

39. Contact List Category Person In Charge Telephone E-Mail
Delivery Appointment
Booking Centre
To be advised
09:00 to 16:00
Logistic Matter
AEON SCM
09:00 to 18:00
Merchandise Matter
AEON Merchandiser -
B2B Matter
B2B Helpdesk
03– Mon to Fri
Other Inquiry
Remark

40. Supplier’s Acknowledgement
Supplier are required to submit the undersigned acknowledgement of the
AEON KL RDC Suppliers Manual
by 30th April 2013.
Fax/
Sample
Remark

41. KL RDC Supplier Manual - Process Guideline & Document Sample -
【　Appendix　】
KL RDC Supplier Manual - Process Guideline & Document Sample -
AEON Co. (M) Bhd. ~ Supply Chain Management ~
Ver. 1-1 (Effective Date: 06th May 2013)

42. Supplier Delivery Process1
Booking to KLRDC
Appendix
P-1
N-1 day 2
Arrive RDC 30min before appointment 3
Security check by Guards
Appendix
P-2 4
Register lorry & drivers to KLRDC Office
Appendix
P-3 5
Unloading & Merchandises Inspected
Appendix
P-4 6
Receive “Receiving Note”
Appendix
P-4 7
Pick up goods to take back, if any
Appendix
P-5 8
Inspection by our Security before leaving
Appendix
P-6

43. P-1 Booking GID Suppliers Normal Suppliers Process Date Remarks
Day:N-1
09:00 |
16:00
※1:Every suppliers are
entitled to “GID” or
“Normal suppliers” as
per volume.
※2:Check delivery volume
against your quota
allocated to each GID
※3:Fill up “GID Booking-
Form” given.
※4:Fill up “Booking-
※5:Do by mail or fax only.
Booking by call is
NOT acceptable.
Day:N ※1
GID Suppliers No
Yes
GID Suppliers
Normal Suppliers ※2 ※3 ※4
Check volume
Excess
GID Booking Form
Booking Form ※5
Not Excess
Send to KLRDC
Get Booking#
Delivery to KLRDC on appointed time
Booking Centre
Fax: 03-XXX-XXXX
Booking must be done to Booking Centre within 09:00 -16:00 of 1 working day before delivery time.
Suppliers must check with KLRDC Booking Control Officer, if Booking# are not given after 1 hour after booking. The phone # is : 03-XXX-XXXX
Drivers must arrive and register his lorry to Guardhouse 30 minutes before appointment time.
Cancellation must be done by 16:00 of 1 working day before delivery date booked.
Delivery without booking can be rejected.
Remark

44. P-2 Security Check Process Remarks ※1:Guardhouse check arrival time
against appointed time.
※2:Guards check lorry spec against
KLRDC regulations.
Also check lorry sealed by seal
(s) with same serial No. as one
(s) mentioned on delivery note.
※3:KLRDC may reject receiving or
allocate last turn of the day.
※4:Guards check driver and helpers’
dress against dress code.
※5:Leave ID or driving license of
ALL persons to enter.
※6:Don’t park out of parking area,
unless instructed to do so.
※7: Only driver go to Office to
register. The others must be in
lorry until offloading .
Arrive at KLRDC Guardhouse by30minutes before appointment
Fill up Register-Form to register driver, helpers & lorry ※1
In-Time Arrival ? No ※3
Rejected or allocated last turn of the day .
Yes ※2
Lorry Check No
Yes ※4
Dress Check No
Yes ※5
Get 2 copies of Register-Form
against ID card or Driving license ※6
Park lorry in Parking Area ※7
Drivers come to Office to register

45. P-3 Registration Process Remarks ※1: ※2: Restrictions
Arrive at KLRDC Office by 15minutes before appointment
Take number card and waiting for called in waiting area.
Hand over Register-Form, Delivery Order(D/O) to Office ※1
Return-Goods
Have
Have Goods Return Note
（GRN) from office
Not Have
Take assigned bay card from Office
Move lorry to designated bay
Restrictions
Approach to area in the warehouse other than waiting area.
Driver waiting out of designated area.
Helpers waiting out of lorry.
Smoking & Eating in KLRDC
Use other toilet than designated.
Stay in waiting area without purpose of waiting for call from KLRDC Office.

46. P-4-1 Unloading & Inspection : XD
Process
Remarks
※1:Inspectors check bay# card and
seal number(s) against D/O
※2:Driver & helpers offload
merchandises by D/O#
and open a box by SKU.
※3:Inspectors check merchandises
separated in lorry and check
packing style & AEON carton
label pasted on ALL packages.
※4:Inspectors can instruct drivers
to move off loading bay to
re-arrange merchandises.
※5:Inspectors check product code
& its q’ty of merchandise
against D/O, and also check
cartons conditions.
Driver & helpers seal back
boxes after inspection by their
own tapes/seals.
※6:Lorry to move to Return-Goods
bay and collect return-goods, if
requested by Office
Move lorry to designed bay ※1 No
Check
Yes
Hand over Register-Form, D/O to designated KLRDC staff
Have KLRDC staff cut seal(s) on lorry ※2
Driver & helpers offload merchandises onto pallets by D/O ※4 ※3
Check No
Move the lorry off from the loading bay and sort merchandises by D/O
Yes ※5
Inspection NG
Column on Register-Form for rejected items filled up by Inspectors OK
Have Inspector’s acknow-
ledgement on Register-Form ※6
Have
Return-Goods
Return-Goods Process
Not Have
Driver go to Office to have Receive-Note and stamp on Register-Form

47. P-4-2 Unloading & Inspection : Consoli
Process
Remarks
※1:Inspectors check bay# card and
seal number(s) against D/O
※2:Inspectors check if “Consoli-
Indication” on palletized
merchandises.
※3:Inspectors can instruct drivers
to move off loading bay to re-
arrange merchandises.
※4:Check product code & its q’ty
of merchandise against D/O,
and also check cartons
conditions.
※5:Lorry to move to Return-Goods
bay and collect return-goods, if
requested by Office
Move lorry to designed bay ※1 No
Check
Yes
Hand over Register-Form, D/O to designated KLRDC staff
Have KLRDC staff cut seal(s) on lorry
Driver & helpers offload palletized merchandises by D/O ※3 ※2
Check No
Move the lorry off from the loading bay and put “Consoli Indication”
Yes ※4
Inspection NG
Column on Register-Form for rejected items filled up by Inspectors OK
Have Inspector’s acknow-
ledgement on Register-Form ※5
Have
Return-Goods
Return-Goods Process
Not Have
Driver go to Office to have Receive-Note and stamp on Register-Form

48. P-4-3 Unloading & Inspection : DCSP
Process
Remarks
※1:Inspectors check bay# card and
seal number(s) against D/O
※2:Inspectors check if “DCSP
Indication” on palletized
merchandises.
※3:Inspectors can instruct drivers
to move off loading bay to re-
arrange merchandises.
※4:Check product code & its q’ty
of merchandise against D/O,
and also check cartons
conditions.
※5:Lorry to move to Return-Goods
bay and collect return-goods, if
requested by Office
Move lorry to designed bay ※1 No
Check
Yes
Hand over Register-Form, D/O to designated KLRDC staff
Have KLRDC staff cut seal(s) on lorry
Driver & helpers offload palletized merchandises by D/O ※3 ※2
Check No
Move the lorry off from the loading bay and put “DCSP Indication”
Yes ※4
Inspection NG
Column on Register-Form for rejected items filled up by Inspectors OK
Have Inspector’s acknow-
ledgement on Register-Form ※5
Have
Return-Goods
Return-Goods Process
Not Have
Driver go to Office to have Receive-Note and stamp on Register-Form 48

49. Cases may be taken as damaged-goods7
P-4-4 Inspection Procedures
Cases may be taken as damaged-goods
Dented
Scratch
Dirty
Torn
Torn
Restriction
Violation of RDC Delivery Regulations
Drivers & all helpers don’t attend inspection.
Occupy bays long time due to improper loading of merchandises.
Sorting merchandises for XD in bay and in lorry.
Dispute about RDC’s classification of damage.

50. P-5 Goods Return Process Remarks ※1: Driver check receiving goods
against GRN.
Have GRN from Office in Register
Offloading merchandises and move to GRN area with lorry
Hand over GRN to RDC staff and
Receive Goods to take back ※1 NG
Check
RDC staffs correct GRN statements OK
Drivers make signature on GRN as receiving acknowledgement
Drivers have GRN column on Register-Form filled by RDC staffs
Driver go to Office to have R and stamp on Register-Form

51. P-6 Security check before leaving
Process
Remarks
※1 Lorry must come to guardhouse
within 10 min. after getting RN.
※2:Guards inspect lorry compartment and confirm goods stated on GRN
and/or Register form only on
the carrier.
※3:Guards inspect drivers &
helpers’ belongings.
Driver go to Office to have Receive-Note and stamp on Register-Form ※1
Move to Guardhouse and hand over GRN & Register-Form to Guards ※2
Inspection NG
Have further instructions from RDC OK ※3
Inspection NG OK
Have GRN from Guardhouse.
Exchange Pass with driving license & ID card of all persons
Leave KLRDC

52. P-7 Rental Pallets
HTSM

53. Sample - Delivery Order : XD
8010 RDC-KL

54. RDC-KL (CONSOLIDATION)
Sample - Delivery Order : Consolidation
8011
RDC-KL (CONSOLIDATION)
8011 RDC-KL

55. Sample - Delivery Order : SP
8012
RDC-KL (STOCK POINT)
RDC-KL

56. Sample – Carton Label Order Sheet

57. Sample - Appointment Booking Form

58. Sample - Registration Slip