1. Reasonable Accommodation Kendra Duckworth, M.S. Psychiatric/Cognitive Team, Lead Consultant Eddie Whidden, M.A. Motor Team. Senior Consultant A service of the U.S. Department of Labor’s Office of Disability Employment Policy Job Accommodation Network

2. Reasonable Accommodation  Established for 25 Years  Funded by the Office of Disability Employment Policy  Based in Morgantown, WV  Serve a national audience  Provide electronic and telephone consultation, expert training, and comprehensive accommodation and compliance information JAN Overview

3. Reasonable Accommodation  Employers  Individuals and personal representatives (lawyers, friends, family members)  Rehabilitation and medical professionals  Those seeking self-employment  Others JAN Overview

4. Reasonable Accommodation JAN Overview Motor/Mobility Cognitive/Psychiatric Sensory Self-employment

5. Workplace Accommodations Low Cost, High Impact: New Research Findings Address the Costs and Benefits of Job Accommodations for People with Disabilities Benefits

6. Essential Findings Are accommodations costly?  Almost half (46%) were made at no cost.  Of the 45% who experienced a one-time cost to make an accommodation, the typical cost of accommodating an employee was $500.

7. Essential Findings Are accommodations effective?  Employers were asked to rank the effectiveness of the accommodation on a scale of 1 to 5, with 5 being extremely effective.  Of those responding, 75% reported the accommodations were either very effective or extremely effective.

8. Essential Findings Employers experience both direct and indirect benefits by making accommodations. Direct Benefits:  10% promoted an employee,  18% hired a qualified person, and  86% retained a valued employee.

9. Direct Benefits after Accommodation Retained a valued employee86% Increased the employee’s productivity71% Eliminated costs of training a new employee56% Increased the employee’s attendance49% Increased diversity of the company42% Saved workers’ compensation/other insurance costs39% Hired a qualified person with a disability18% Promoted an employee10%

10. Indirect Benefits after Accommodation Improved interactions with co-workers67% Increased overall company morale58% Increased overall company productivity56% Improved interactions with customers43% Increased workplace safety41% Increased overall company attendance34% Increased profitability32% Increased customer base16%

11. New New JAN Website JAN News

12. Reasonable Accommodation Questions

13. Contact JAN (800) 526-7234 (V) (877) 781-9403 (TTY) http://www.jan.wvu.edu jan@jan.wvu.edu Please call, e-mail, or visit us on the Web! Reasonable Accommodation

14. Thanks for attending. JAN improves the workplace one successful accommodation at a time. JAN improves the workplace one successful accommodation at a time.