1. IDA conference Report Session: Services for enterprises in the Member States 19 September 2002

2. E-Government services for enterprises in Bremen - Lessons learned for Pan-European service design eGovernment drivers for Bremen eGovernment enablers eGovernment services online in Bremen eGovernment Benefits Scalability built on a common platform and open standards

3. The French Ministry of Defence’s Armament Portal eGovernment Drivers eGovernment Implementation eGovernment Benefits

4. Development and improvement of Information Systems of Public Administration in the Czech Republic Office for Public Information Systems eGovernment Programme Electronic Registers

5. Services for Enterprises in Austria eGovernment services offered include tax services, enterprise registries and legal services Service delivery based on; –a co-ordinated approach across all levels of government –the use of common building blocks –the use of open standards