1. Title: Data:People: Processes:Technology: Scenario: Impact (quantify if possible) : Initial recommendations or next steps : Submitted by: Submitter phone:Date: Template 3.8 Information Anecdote This template is from Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information™, by Danette McGilvray, published by Morgan Kaufmann Publishers, Copyright 2008 Elsevier Inc. All rights reserved. Use the template as a starting point for your work. See the book for additional information about the template (instructions, examples, how and when to use, etc.).

2. AudienceMessage and Desired Action TriggerCommunica- tion Vehicle Develop- ment DeliveryPreparation Action Target Date Complete Date Status This template is from Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information™, by Danette McGilvray, published by Morgan Kaufmann Publishers, Copyright 2008 Elsevier Inc. All rights reserved. Use the template as a starting point for your work. See the book for additional information (instructions, examples, how and when to use, etc.). Template 3.13 Communication Plan

3. Role A Role B Role D Role E Role C Technology Title: Type of Information: Created by: Date: This template is from Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information™, by Danette McGilvray, published by Morgan Kaufmann Publishers, Copyright 2008 Elsevier Inc. All rights reserved. Use the template as a starting point for your work. See the book for additional information (instructions, examples, how and when to use, etc.). Figure 5.1 Swim Lane Template

4. Indicates an activity or task in the process. This symbol can also be used when no other symbol is suitable. A brief title or short description of the activity is included in the rectangle. Indicates the flow or direction of the process. Indicates a point in the process where a decision is necessary. The outputs from the diamond are usually marked with the options (e.g. Yes or No, True or False, or another required decision). The flow from the diamond proceeds in the direction of the option chosen with the resulting activities varying based on the decision. Designates an electronic file. Indicates where the information is retrieved from or placed in a database (as a result or obtaining, storing, sharing, maintaining, applying, or disposing of the information). Indicates information is captured on paper-based documentation (e.g. hardcopy forms, written reports, computer printouts). Indicates the beginning and end points of a flowchart. It can also be used when there is a break in the flowchart by placing a letter or a number inside the circle to show where it is continued on the same page or a different page. Indicates an inspection activity where the process flow has stopped and the quality of the output is evaluated. The person who performed the previous activity does not normally perform the inspection. It can also designate when an approval signature is required. Used to note additional information about the symbol to which it is connected. A dotted line connects the open rectangle to the flowchart symbol so that it will not be confused with a solid line arrow that indicates the process flow. Activity Process Flow Database Decision Point: Electronic File Paper Document Annotation Connector Inspection Figure 5.2 Common Flowchart Symbols This template is from Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information™, by Danette McGilvray, published by Morgan Kaufmann Publishers, Copyright 2008 Elsevier Inc. All rights reserved. Use the template as a starting point for your work. See the book for additional information (instructions, examples, how and when to use, etc.).