1. Lean Six Sigma Green Belt Blended Learning Program Course Description Blended Learning FLEXIBLE: Class sessions can be 100% online or augmented with live classroom instruction. FAST: Self-paced online learning and up to 50% less class time. EFFECTIVE: Interactive modules and project simulations accelerate and cement learning. ON-THE-JOB SUPPORT: Modules provide a quick- access job aid, as needed, when project challenges arise. Certification recognizes understanding and ability to apply Lean Six Sigma knowledge. Certification is earned from TQG Master Champions, Academic Partners, or Distribution Partners. Certification A grade of 80% on e-Learning modules A passing grade of 80% on a final exam Active participation in all class sessions Successful completion of on-site Capstone Project Requirements ~3.5 hrs YOUR LOGO/INSTITUTION NAME HERE Your logo/contact information here Lean Six Sigma (LSS) is a disciplined process improvement approach focused on reducing waste, increasing customer satisfaction, and reducing variability for improved profits … among many other benefits. Green Belts are typically process managers / leaders who manage a couple of projects each year in their function specific area of the organization while maintaining their regular work duties. The LSS Green Belt course artfully blends the tools of Lean with the rigorous DMAIC problem-solving methodology and statistical toolset.

2. Sample Course Outline (multiple combinations are possible) PRE-CLASS Class Kick-Off Session 1 - Introduction Session 2 – Defining the Project Session 3 – Measuring the Process Session 4 – Process Analysis Six Sigma Introduction Introduction to Lean Principles* Introduction to Lean Office and Service* Voice of the Customer SIPOC Mapping the Process A3 Problem Solving Pareto Analysis Scatter Diagrams Totals: e-Learning = ~26.5 hrs; Class Time = ~13 hrs TIME ~3.5 hrs ~5 hrs ~4 hrs ~2.5 hrs Each Class Session = 1.5 hrs (kick-off =.5 hrs). Total Class time = 13 hrs Managing the Project Kaizen Event* Current State Value Stream Mapping* Future State Value Stream Mapping* Process-Based Costs What is Statistics? Organizing and Presenting Data Measures of Central Tendency Measures of Dispersion Control Charts ~1.5 hrs ~4.5 hrs Session 5 – Baseline and Root Cause Session 6 – Making Improvements Introduction to Process Capability Process Capability Assessments Cause and Effect Diagrams Failure Mode and Effects Analysis Intro. to Design of Experiments (optional) 5S* Visual Management* Error Proofing* Standard Work* Total Productive Maintenance Workplace Design and Layout* Flow and Pull Systems* Changeover Reduction Selecting the Solution Controlling the Process (*) denotes HC and Education Only versions are available Capstone Project (**) Certification Exam ( ** ) or project of a similar scope ~3 days ~2 hrs YOUR LOGO/INSTITUTION NAME HERE Your logo/contact information here ~1 hr Session 7 – Improving the Process Measurement System Analysis Introduction to Theory of Constraints Descriptive Statistics – Self Assessment Session 8 – Controlling the Process ~4 hrs ~1.5 hrs