1. COMPOSING THE IDEAL ENTERPRISE APPLICATIONS TEAM Mary Collins plus Panel Clackamas Community College Thursday, July 30 Information Technology Coeur d’Alene, Idaho

2. SESSION RULES OF ETIQUETTE  Please turn off you cell phone/pager  If you must leave the session early, please do so as discreetly as possible  Please avoid side conversation during the session Thank you for your cooperation! Coeur d’Alene, Idaho

3. INTRODUCTION  Baseball, Chess, and Enterprise Apps  How do you start these conversations with Deans, Provosts, VPs? Coeur d’Alene, Idaho

4. SESSION AGENDA 1. The Survey 2. Our Panel 3. Distribution of tasks between Power Users and IT 4. Specialists and Generalists. (not vs.) 5. Distribution of hours = what gets done 6. More questions! (?) Coeur d’Alene, Idaho

5. EFFECTIVELY MINE GROUP KNOWLEDGE I actually don’t know what it takes to put together the ideal enterprise apps team, so I had to ask other people. Coeur d’Alene, Idaho

6. THE SURVEY  Demographic questions:  School’s name, location  Headcounts for Students, total IT staff, total EApps staff  Areas of responsibility for the team  “What else should I ask to better understand your ideal? What’s the answer?”  IDEAL STATE questions  What “ideal” means: some LEAN perspective  What skills?  How do they combine into people?  Power Users?  General structure?  How do they spend their time? Coeur d’Alene, Idaho

7. OUR PANEL Coeur d’Alene, Idaho Ken BrownCeleste McCormickShawn Swanner CIOManager of Administrative Computing Director of Administrative Computing Whitworth UniversityLewis-Clark State CollegeClackamas Community College kbrown@whitworth.educmmccormick@lcsc.edushawns@clackamas.edu

8. WHAT IS YOUR TEAM RESPONSIBLE FOR? WHAT CAN IDEAL POWER USERS DO? Coeur d’Alene, Idaho

9. SKILL COMBOS AND TEAM STRUCTURE Specialists (manager Generalists: overlap = as generalist)overlap = “bleedthrough” “bench strength” Coeur d’Alene, Idaho *Other answers talked about specific roles, like DBA, Developer, Project Manager, QA & Testing team...

10. HOW DO THEY SPEND THEIR TIME? Coeur d’Alene, Idaho

11. QUESTIONS?  A topic you’re wrestling with already?  A topic you want to introduce in a compelling manner at your institution? Coeur d’Alene, Idaho

12. SESSION SUMMARY  “Form follows Function” / “The right tool for the right job.”  “What we do in (the Enterprise Apps team) echoes in (education).” Coeur d’Alene, Idaho

13. THANK YOU! Mary Collins maryc@clackamas.edu Coeur d’Alene, Idaho