1. Leading the Change Through Faculty Advisor Training Dr. Diana Wagner Advising Services Coordinator Seidel School of Education & Professional Studies

2. Faculty Advisor Training as an Agent of Positive Change Stages of Creating Change Stages of Creating Change Designing Faculty Training Designing Faculty Training oInitial Training oOngoing Training oNew Faculty Training Creating a Culture of Training Creating a Culture of Training Reasons Major Change Fails Reasons Major Change Fails

3. Salisbury University  Advising and Student Self- Service Went Live in Spring 2003  6,000 students  325 faculty

4. Creating Major Change (Kotter, 1996) Establishing a sense of urgency Go live as soon as possible/feasible Identify risks and opportunities Create the Leadership Team Trainers need the power to affect change Trainers need the respect of faculty advisors Trainers need to understand advising

5. Develop a Vision and Strategy Keep the vision student-centered Develop short-term and long-term calendars to deliver training Develop a communications strategy Communicating the Change Vision Create a band-wagon culture Make it impossible not to participate Continually emphasize opportunities to institution and students

6. Empower Broad-Based Action Get rid of obstacles Encourage risk-taking Encourage leadership Generate Short-Term Wins Recognize and reward people Anchor New Approach in Culture Articulate relationship between advising process and student/institutional success

7. Initial Faculty Advisor Training Focus 1: Logistics of Advising Process Review institutional advising process Process for approving student plan in O/PS Process that students will carry out Make explicit connections to prior process Focus 2: Introduction to Advising Tools Degree progress report Student transcripts Emphasize student access to tools

8. Initial Training Tools Faculty Resource Web Site Detailed Step-by-Step Instructions Plenty of Screen Shots Advising Related Handouts

9. Ongoing Faculty Advisor Training (Each Semester Prior to Advising Period) Focus 1: Review the Advising Logistics Walk advisors through a theoretical advising appointment Review the location of advising tools (degree progress, transcript, etc) Focus 2: Get More Detailed with Online Tools Close reading of degree progress report Highlight changes since last advising period Reinforce student access to degree progress

10. New Faculty Orientation Focus 1: Class Management Logistics Class Rosters Student Contact Info Personal Portfolio Details Focus 2: Planting the Seed for Advising Accessing “View My Advisees” Accessing Info from Student Details Menu Alerting Advisors to Pre-Registration Trainings

11. Creating a Culture of Change Down With the Nay-Sayers! Drown Out Nay-Sayers Don’t Let Them Skew Your Focus on Positive Change Create a Sense of Ownership Establish O/PS Liaisons in each school/department Invite Faculty Participation in Training

12. Reasons Change Fails (Kotter, again) (Practically or Philosophically) Allowing Complacency Failing to Create a Sufficiently Powerful Leadership Team Underestimating the Power of Vision Undercommunicating the Vision Permitting Obstacles to Block the Vision Failing to Create Short-Term Wins Declaring Victory Too Soon Neglecting to Anchor the Change in Culture

13. Questions Discussion Shared Experiences

14. Contact Info Dr. Diana Wagner Advising Services Coordinator Seidel School of Education & Professional Studies Salisbury University 1101 Camden Avenue Salisbury, MD 21801 410-543-6290dmwagner@salisbury.edu