1. Chapter 8 Motivation Through Needs, Job Design & Intrinsic Rewards

2. Motivation Psychological Processes That arouse and direct Goal-directed Behavior

3. Maslow’s Need Hierarchy Theory Esteem Love Safety Physiological Self- Actualization

4. McClelland’s Need Theory The Need for Achievement The Need for Affiliation The Need for Power

5. Motivating Employees Through Job Design Changing the Content and/or Process of a Specific Job To Increase Job Satisfaction and Performance

6. Engineering Approaches to Job Design Mechanistic Approach Scientific Management - Motion Study - Time Study

7. Motivational Approaches to Job Design Job Rotation Job Enlargement Job Enrichment

8. Herzberg’s Motivator-Hygiene Model Hygiene Factors - Determines the Level of Dissatisfaction Motivator Factors - Determines the Level of Satisfaction

9. Intrinsic vs. Extrinsic Motivation Intrinsic Motivation Extrinsic Motivation