1. Mentoring Program Lesson 2

2. Lesson Two: Effective Communication Learn effective communication strategies focusing on: outlining expectations, active listening, and mentoring strategies

3. Lesson Description As a mentor effective written, verbal, and non verbal communication is key to a successful relationship. That way the mentee and the mentor have a clear framework in order to build expectations.

4. Video

5. What is Communication The dictionary defines communication as imparting or exchanging thoughts, information, or opinions... (Random House Dictionary, 2009) Things you think of when you hear the word communication

6. Ways we communicate Spoke Non verbal Written Other

7. How do people receive information?

8. WHAT IS YOUR LEARNING STYLE?

9. WHAT IS YOUR LEARNING STYLE REVIEW

10. Break

11. Cross generational barrier to communication

12. Video

13. What are the generations saying about each other Do you agree, disagree, or wish to add? How does generational culture effect communication?

14. Activity

15. The goal of

16. Smart Goals S pecific M easurable A ttainable R ealistic T imely

17. Video

18. VERBAL COMMUNICATION

19. LISTEN WELL Activity

20. LISTEN WELL REVIEW Activity

21. UNDERSTANDING WHAT IS BEING SAID THROUGH STORYTELLING

22. THANK YOU FOR VIEWING THIS SAMPLE.