1. GlobalStar Technology Event New York February 2005 The search for a common technology platform Numerous in use: Front Office, Mid Office, Back Office, Reporting, Online Tools & GDS’ Nirvana = Commonality

2. Outside of the Norm Two projects that link the partners together outside the scope of everyday operations That Provide GlobalStar with distinct competitive advantage And bind the Organisation

3. Two ‘Key Gaps’ Emerged Ability to share the customer Ability to share the Purchasing Power

4. Two ‘Key Products’ Emerged ‘TravelSync’ developed by Ultramar Travel Award winning ‘TelMe Ticketing Window’ Software Both products needed to be further developed to operate in the Global Marketplace

5. “A week is a long time in politics” “Internet companies age like a dog … after one of our years they are 7 years older” FareStar was launched this time last year … a lot has happened!

6. In the last 12 months … … internet usage has continued to grow … exponentially … a new type of business is emerging … … talked about as Web 2.0

7. What is Web 2.0? The next generation of the internet New business models Not just existing models put online As much a philosophy as technology

8. Web 1.0 Web 2.0 Britannica Online Screen Scraping Boo.com Wikipedia Web services Amazon.com

9. Key Characteristics of Web 2.0 Software that improves with more users End of software release cycles Users as co-developers The perpetual beta Software beyond a single device Open structures

10. Web 2.0 in the Travel Industry Talk to all suppliers All GDS Low cost carriers Viewdata / XML Integrate with applications in daily use Share negotiating power Consortia Best local deals – delivered globally Develop a common technology platform

11. FareStar A classic Web 2.0 application A software system that constantly improves The software enables … but content is king

12. FareStar 2006 Developing Content Cat 35 Amadeus Galileo SABRE More Content – Cat 25, Cat 15, Low Cost and Web Fares

13. The FareStar Cycle Outstanding Fares More Users Bigger Volumes Stronger Negotiating Position

14. … it’s down to you FareStar only works if you commit GlobalStar have absorbed the bulk of development costs … so we can prove FareStar by making you a special introductory offer

15. The FareStar Offer $500 sign up fee (one off) 5 Euro per booking First year only

16. The Future Your competitors are coming … Other TMC’s are developing their own in house versions of FareStar You have first mover advantage … for now

17. Thank You