1. The ways in which elected representatives act on behalf of constituents. By Natasha Dooner Wester Hailes Education Centre

2. Your MP might write to the relevant department or official Your MP may decide to make the issue public by raising it in the House of Commons, where it will be officially recorded, and could potentially come to the attention of the press and public. http://www.parliament.uk/about/mps-and-lords/members/what/ http://www.bbc.co.uk/scotland/learning/bitesize/standard/modern/living_democracy/politics_in_scotl and_rev4.shtml http://www.bbc.co.uk/scotland/learning/bitesize/standard/modern/living_democracy/politi cs_in_scotland_rev4.shtmle

3. MPs can represent their constituents in similar ways to an MSP. Matters that would be taken to an MP rather than an MSP would include UK wide and International issues, such as economic policy or defence. An MP may represent constituents by: Asking questions during Question Time Introducing a Private Member's Bill Lobbying organisations or individuals on behalf of their constituents Making laws in parliament

4. MSP’s can represent their constituents over less local issues, such as health service, education or housing. MSPs can represent their constituents in a number of ways, including: Writing to or meeting with a relevant Cabinet Secretary or Minister Speaking in the Parliament during debates Asking questions during Question Time Introducing Members Bills on topics of concern to their constituents Lobbying other organisations (such as local councils, health boards) and individuals on behalf of their con Raising the profile of an issue in the media http://www.bbc.co.uk/scotland/learning/bitesize/standard/modern /living_democracy/politics_in_scotland_rev4.shtml

5. A local councillor can represent the residents of their council ward regarding local issues such as planning, schools, housing and transport. The councillor can do this by: Speaking at council meetings Contacting council officials to sort local problems Holding weekly surgery to listen to people’s problems Passing on relevant problems to MPs or MSPs when appropriate http://www.bbc.co.uk/scotland/learning/bitesize/standard/modern/living_democracy/politics_in_scotland_rev4.shtm