1. Star Alliance the way the earth connects Agent Seminar 30 June 2011 Nitana Maluangnon Director - Alliance Development 1

2. Future members: Star Alliance Members Today Founding Members from Day 1 : 14MAY97 Members:

3. The Alliance Composition Today Members: Future members: Members: Future members: Members: Future members:

4. Alliance Market Shares REV (bil): Star 160 SkyTeam 100 Oneworld 88 LCC 35 Gulf 17 Gulf LCC Available Seat Kilometers Others LCC Gulf = = = = Operating Revenue Shares Gulf LCC ASK (bil): Star 1,557 SkyTeam 969 Oneworld 949 LCC 901 Gulf 250 April 2011 Sources: Innovata, IATA WATS 54 (published 2010) & Air Transport Intelligence. RPK shares based on 98.6% of the world ASK capacity with 1.4% estimated

5. Unrivalled Star Alliance Route Network Countries183 Airports 1,181 Daily Departures21,230 Daily Codeshares23,356 Star Network April 2011

6. Star Alliance Global Sales & Fare Products

7. A selection of Corporate Services Convention Plus Will organize your delegates travel for you Corporate Plus Is a service that is made to fit your company’s needs and expectations Company Plus Gives maximum benefits to your company SALES PRODUCTS

8. Star Alliance’s 15 Fare Products 1 Round the World Fare 3 Circle Fares 11 Airpasses

9. Round The World Fare Round the World Fare (RTW) stands for travelling to 1160 airports in 181 countries on one fare Comprising all Star Alliance member carriers, it is the flagship Possibility to plan, book and buy online with Book and Fly tool on staralliance.com All product features available on www.staralliance.com

10. Circle Fares Fancy a trip around Asia or in countries around the Pacific Ocean? Use the Star Alliance Circle Fares! There are three types of Circle Fares offered by Star Alliance Circle Asia Circle Pacific Circle North Asia

11. In addition to your international travel, would you also like to explore the region you are flying to? Make use of the 11 Star Alliance Airpasses! Airpasses exist for: Africa Asia Brazil China Europe Japan Middle East North America South Pacific Thailand Micronesia Airpasses

12. 12 Star Alliance FFP Benefits

13.  Lounge access worldwide  Additional baggage allowance  Priority check-in / boarding /bag  Priority standby / waitlist Star Alliance FFP Product Star Alliance Upgrade Award (SAUA) available on 20 member airlines  MuoR  Star Connection Center  Star Alliance Baggage Services  Star Alliance Lounge  Automated Documentation check Airport Product & Services Star Alliance FFP Privileges Gold & Silver

14. 14 www.staralliance.comwww.staralliance.com : a source of information for travel

16. 16 Direct link to members’ airlines website Flight Information Visa Information Baggage Tracing Lounge Locations Worldwide Book & Fly ….. Round-the-World Fare on line Mileage Calculator etc.

17. THANK YOU..

18. 18 Back-up Slides

19.  Book and Fly Tool  Round the World Fares  3 Circle Fares  11 Airpasses Fare & Discount Products Book and Fly : http://www.staralliance.com/en/travellers/tools_services/book-and-fly.htmlhttp://www.staralliance.com/en/travellers/tools_services/book-and-fly.html Round the World Fares : http://www.staralliance.com/en/fares/round-the-world-fare/http://www.staralliance.com/en/fares/round-the-world-fare/ Circle Fares & Airpasses: http://www.staralliance.com/en/fares/circle-fares/http://www.staralliance.com/en/fares/circle-fares/