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Published byBrett Horton Modified over 9 years ago
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Presentation by: Guadalupe Collins, Anthony Denton, Emily Conry, and Eric Evenson
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Workplace Communication Issues Liberty Associates Inc. Problems Improved Communication Amid Employees Conclusion
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Liberty Associates Inc. is an agency that has been contracted by the United States military government to run and operate the eating facilities “Mess Halls”,in West Texas military bases. 8 eating facilities operated by civilian 300 + workers employed by Liberty Associates Inc. Serves over 30,000 meals a day.
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Communication deficiencies at all employee levels within Liberty Associates Inc. Interferes with Supplies, Staffing, and Wages. Affects all employees under Liberty Associates Inc., but most significantly soldiers that eat at the facilities.
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Food and Supply Shortages Failure to communicate shortages. Improper distribution of supplies “trading and sharing of supplies between eating facilities.” Utensil and Cleaning Supply Shortages. Supply shortages mean that Liberty Associates Inc. has difficulty providing minimal or occasionally no amounts of food for soldiers.
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Staffing shortages trigger delays for soldiers. Inadequate amount of chefs and servers to handle quantity of soldiers. Soldiers become tardy to next report or possibly miss meal altogether. No communication regarding forecasting. Supervisors fail to announce forecasted attendance of soldiers to management. Managers misinform employees about hours.
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Supervisors irresponsibility calculating employee wages. Need more awareness from upper level management. Poor tracking of Time Cards. Inadequate pay for employees working overtime. Employees being shuffled lose hour logs. “Floater” employees forced to be shared among organization and wind up losing hours between the confusion.
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Certain individuals within the organization don’t grasp Liberty Associates Inc. problems. “Floater” employees, and supervisors are not there regularly and therefore do not witness prolonged problems. Select employees complete their jobs and clock out failing to report numerous problems. Mishandling of these problems could be easily solved with more employee involvement.
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Communication - Company unity and employee management reconnection can be gained through many means. Some of these means include: Company BBQs, Company Bowling. -Staff evaluations are needed more frequently of all levels within this company. There must be effective documentation to solve this issue. Inventory -Possibly consider other methods of inventory control.(Computer software, inventory barcode technology) -Possibly consider hiring a inventory consulting agency
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Hiring the United States Small Business Administration gives key steps and necessary practices to follow in hiring a qualified applicant. Compliance with State and Local Law The Fair Labor Standards Act ensure many employee rights. This company must comply with federal law. Employees must be made aware of their right to file formal complaints.
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Better communication amongst all levels. All levels (employee, manager, supervisor) must learn to better communicate with each other. More Communication on Shortage!! More Communication on Staffing!! More Communication on Wages!!
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Communication is key to ensuring soldiers are taken care of while at the facilities ran by Liberty Associates Inc. Superior communication ensures better operations along with happier customers and employees. More communication equates healthier assurance of continued business between the Military Government and Liberty Associates Inc.
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