1. PRODUCTIVITY IN HIGHER EDUCATION DR. JORGE KLOR DE ALVA CHAIRMAN & CEO TRACEY SCHOONMAKER VP INTERNATIONAL OPERATIONS

2. UNIVERSITY OF PHOENIX TEACHING/LEARNING MODEL STUDENTS FACULTY FACULTY SELECTION FACULTY DEVELOPMENT CURRICULUM DEVELOPMENT/REVISION TEXTBOOKS CHANGE

3. UNIVERSITY OF PHOENIX MEASUREMENT RESPONSIBILITIES KEY PERFORMANCE INDICATORS

4. ACADEMIC STRUCTURE VP ACADEMIC AFFAIRS DEAN BUSINESS DEAN GENERAL STUDIES DEAN EDUCATION

5. ACADEMIC STRUCTURE CAMPUS DIRECTOR OF ACADEMIC AFFAIRS CURRICULUM CHAIR BUSINESS CURRICULUM CHAIR GENERAL STUDIES CURRICULUM CHAIR EDUCATION

6. ACADEMIC MODALITIES ON-GROUND ONLINE FLEX-NET

7. TEACHING LEARNING MODEL WORKSHOPS LEARNING TEAMS MODULES INDIVIDUAL/TEAM ASSIGNMENTS FOCUS: –WRITING –SPEAKING –TEAMWORK

8. STUDENTS ADULT STUDENTS OVER THE AGE OF 22 GENERALLY WORKING STUDENT INVOLVEMENT IN THE PROCESS –STUDENT END OF COURSE SURVEYS SMALL CLASS SIZE –MAX 25- GOAL OF 15 AVG

9. FACULTY FULL TIME ONLY IN ADMINISTRATIVE POSITIONS (AVERAGE CAMPUS =5) PRACTITIONER FACULTY ONE CONTRACT AT A TIME ADDITIONAL ASSIGNMENTS (PRACTITIONER FACULTY) ARE VOLUNTARY-PAID BY THE HOUR

10. FACULTY SELECTION ASSESSMENT PROCESS –INTERVIEW –FACILITATIVE PRESENTATION –LEADERLESS GROUP EXERCISE –WRITTEN SAMPLE ASSESSMENT TEAM – PRIMARILY COMPOSED OF FACULTY MEMBERS GO/NO-GO DECISION

11. FACULTY DEVELOPMENT INITIAL TRAINING –UP TO 12 HOURS MENTORSHIP FACULTY END OF COURSE SURVEYS PEER REVIEWS ADDITIONAL TRAINING ADDITIONAL QUALIFICATIONS- INTRODUCTORY COURSE SEQUENCE CERTIFICATIONS

12. CURRICULUM DEVELOPMENT/REVISION BUDGETED ACTIVITY MASTER SCHEDULE-ESTABLISHED BY DEPARTMENTS MAJOR REVISION MINOR REVISION MINOR EDITS IMPLEMENTATION DATES

13. TEXTBOOKS CUSTOMIZED FOR UOP COURSES E-RESOURCE-TEXTBOOKS ON LINE NO HARD COPY TEXTS ADDITIONAL CONTENT MATERIAL ON LINE ALL CLASS MATERIAL ON LINE

14. CHANGE CHANGE IS A CONSTANT STATE GREATER EFFICIENCIES ACADEMIC MODEL REMAINS THE SAME – CHANGE WITHIN THE MODEL IS CONSTANT

15. MEASUREMENT CONSTANT ON A CAMPUS BY CAMPUS BASIS STUDENT END OF COURSE SURVEYS FACULTY END OF COURSE SURVEYS MENTORSHIP PEER REVIEWS

16. RESPONSIBILITIES CAMPUS DIRECTOR DIRECTOR OF ACADEMIC AFFAIRS CAMPUS CURRICULUM CHAIRS CONTENT CHAIRS STUDENT SERVICES ACADEMIC COUNSELORS

17. KEY PERFORMANCE INDICATORS AVERAGE CLASS SIZE FACULTY CERTIFICATIONS FACULTY PAY DIRECTED STUDIES STUDENT RETENTION RE-ENROLLMENT NEW ENROLLMENTS

18. ACADEMIC PRODUCTIVITY- INTERNATIONAL CURRENTLY OPERATING IN INDIA, BRAZIL, AND HOLLAND MEXICO JOINT VENTURE ON THE HORIZON CONCEPTS AND METHODOLOGY HAVE BEEN INCORPORATED OVERSEAS WITH CONSISTENT RESULTS AND ACCEPTANCE

19. ACADEMIC PRODUCTIVITY- INTERNATIONAL ONE MAJOR ADDITION WHICH HAS HAD SIGNIFICANT RESULTS –PLACEMENT OFFICE