1. MANAGERIALISM & PERFORMANCE MANAGEMENT CHAPTER 7

2. MANAGERIALISM & PERFORMANCE MANAGEMENT
A new Managerial Revolution
Policy Entrepreneurs

3. MANAGERIALISM & PERFORMANCE MANAGEMENT
REENGINEERING
Radical As Opposed to Incremental Change
Becoming A Reengineer

4. MANAGERIALISM & PERFORMANCE MANAGEMENT
EMPOWERMENT
Empowering Teams
The Self-Directed Work Team

5. MANAGERIALISM & PERFORMANCE MANAGEMENT
ENTREPRENEURIALISM
Toward A Competitive Public Administration
The New Public Administration

6. MANAGERIALISM & PERFORMANCE MANAGEMENT
WHAT IS PERFORMANCE MANAGEMENT?
The Politics of Performance Management
Management Control

7. MANAGERIALISM & PERFORMANCE MANAGEMENT
CONTRACTING FOR PERFORMANCE
Individual Contracts
Contracts for Organizational Performance
The Purchaser-Provider Model

8. MANAGERIALISM & PERFORMANCE MANAGEMENT
PROCUCTIVITY IMPROVEMENT
Productivity Measurement
Barriers to Productivity Improvement
Total Quality Management
It’s the Customer, Stupid!