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SIP APP FEST — Zultys Patrick Ferriter Director of Product Marketing Zultys Technologies.

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Presentation on theme: "SIP APP FEST — Zultys Patrick Ferriter Director of Product Marketing Zultys Technologies."— Presentation transcript:

1 SIP APP FEST — Zultys Patrick Ferriter Director of Product Marketing Zultys Technologies

2 Media Exchanges MX250 and MX1200 Dedicated DSP and processing resources Real time Linux OS Ideal platform for SIP based applications

3 MXIE Supported operating systems –Windows 2000 –Windows XP Presence Instant Messaging Chat 3 rd party call control

4 Buddies Appear on right hand column Select from MX corporate address book You can –see their presence –drag and drop to make a call –initiate IM or chat

5 Presence options Set to automatically change –with PC activity –with phone activity Select those who can –view your presence

6 Call handling rules Rules based on –presence –time of day –caller id –…

7 Rule management Rules executed sequentially Enable and disable rules Move rules up and down in priority

8 Operators using presence Operators –see presence of everyone in the enterprise –much more useful than legacy BLF Intelligent call routing –to secretary if in a meeting –to voice mail if busy Callers –have a professional impression of the company

9 IM and Chat Reduces cost –phone calls Saves time –see presence –send IM –get immediate response Operators –IM to see if user can take a call

10 Call logging MXIE call log –integrated with MX CDR database Log into MXIE anywhere –call log accessible Click to initiate a call back

11 Use any SIP device

12 MXIE and 3 rd party call control MXIE –binds to a specific phone –association created in MX –can initiate and control calls Call status indications –on phone –on MXIE

13 Basic CRM integration MXIE has TAPI support –used to make and receive calls –screen pops Compatible with –Outlook –Goldmine –Maximizer –ACT! –…

14 SIP Phones ZIP 2 –all SIP call functions ZIP 4x4 –all SIP call functions –SIP based instant messaging –Encrypted calls initiated using SIP

15 ZIP 4x4 IM Notification

16 ZIP 4x4 IM Review

17 ZIP4x4 Encryption Encryption is standard feature –secure internal or external conversations 128 bit AES encryption –increases bandwidth requirement by 2% 4 extra bytes on 172 byte packet –Negligible time to encrypt or decrypt –adds 100 µs to packet delay Visible indication on LED when encryption is on

18 ZIP 4x4 Encrypted call

19 Total Management Windows based management –of all aspects of the system –add users in seconds

20 Device Management SIP based device management –software updates –configuration updates –NOTIFY


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