1. Lawrence Public Library IMPLENTATION OF WORLDCAT DISCOVERY

2. Why WorldCat Discovery?

3. Interlibrary loan Service evaluation LEAN initiative – goal of improving efficiency of operation

4. ILL process part 1 Patron enter data for their ILL request

5. ILL process part 2 Form data sent to ILL staff email account Collection Development Staff consider whether to buy or borrow Items to borrow are labeled for ILL staff to request in OCLC WorldShare ILL

6. ILL process part 3 ILL staff use form data from email to search for a match in WorldCat If necessary, ILL staff follow up with phone call or email to patron to clarify citation ILL staff enter data into request form in OCLC WorldShare ILL

7. OCLC member forum – November 2014 FirstSearch will be revamped into WorldCat Discovery in 2016 WorldCat Discovery offers integration of electronic database resources through Knowledge Base

8. New process WORLDCAT DISCOVERY WITH PATRON- INITIATED ILL

9. Library’s ILL start page Link to WorldCat Discovery

10. Lawrence Public Library on WorldCat Discovery

11. Enter search into keyword search form, or use advanced search option

12. Sorting of results can be customized

13. View full record…

14. …and see how many (and which) libraries own this item

15. A very basic request form

16. Request ID number provided upon submission of request

17. Dashboard for WorldShare ILL

18. List of new-for-review requests in WorldShare ILL

19. Detailed view of request

20. New process efficiencies Patrons search for and identify the resource they want to borrow – format, edition, language – no need for follow-up queries Patrons enter in their contact information OCLC request ID # and confirmation to patron upon submission Request goes directly to WorldShare ILL – no re-keying of data Collection Development staff review request in WorldShare ILL and decide to buy or borrow – no need for ILL account Collection Development staff submit borrowing request – reduces number of times request is ‘touched’ by staff

21. New process service improvements Patrons have access to a broader array of materials in their area of interest Easy links to free, online digital resources available through Haithi Trust and Project Gutenberg Knowledge base provides opportunity for access to full- text databases Interlibrary loan staff freed up to assist with other patron services and library initiatives

22. Thank you! Tricia Karlin tkarlin@lawrencepubliclibrary.org