1. How to Write email in business English

3. s are letters
Usually shorter and less formal than letters, abbreviated forms
In business world, you should try to appear more formal, not too casual

4. Write an effective subject line
To catch reader‘s attention
Brief and specific
Avoid UPPERCASE

5. Ineffective subject linesHi
questions
Meeting
One more thing
Some thoughts

6. Effective subject lines
Party planning meeting rescheduled for 3pm
Help: I can’t find the draft for the Smith Paper
Reminder: peer-review articles due tomorrow (3/30)
Questions about Sociology 210 project
Congratulations to Jennifer for winning Nobel Prize

8. Begin with a greeting Depending on the formality of the relationship
Dear Mr. Nadeem,
Hello Monica
Respectable Sir, Madam
Dear Manager
Professor Anderson,
Respectfully,
Sincerely,

9. Thank the recipient Replying to client‘s inquiry
Thank you for contacting ABC company
Find anything to thank for
Thank you for your prompt reply

10. State your purpose If you are initiating the communication
Make it clear early in the
Keep sentences short and clear
I‘m writing to enquire about…

11. Keep it short and to the point
Eliminate all the information that is not necessary
State the most relevant and interesting information first – people are busy
Short paragraphs (3-5 sentences)

12. End with a closing Thank again Refer to future contact
Closing line: Best regards, Sincerely
Add your contact details
Proofread for typos and mistakes

13. Automatic signature
Nadeem Aly Marketing Manger ABCD Inc. Tel Fax

14. Professionalism Before sending ask yourself….
Always proofread at least once!
Read it out loud
Sleep on it
Read it out loud and try to listen to it as if you were the recipient.
Wait and re-read it later
Effective s RMU

15. Example of a formal email
Hello, I read on your web site that you offer Music CD copying for large quantities of CDs. I'd like to inquire about the procedures involved in these services. Are the files transferred online, or are the titles sent by CD to you by standard mail? How long does it usually take to produce approximately 500 copies? Are there any discounts on such a large quantity? Thank you for taking the time to answer my questions. I look forward to your response. Jamal Khan Sales Manager, Young Talent Inc. (709)

16. Example of an informal email
Hi Tahir, Listen, we've been working on the kamal’s account and I was wondering if you could give me a hand? I need some inside information on recent developments over there. Do you think you could pass on any information you might have? Tahir khan

17. Use the power of the internet
Use live links in your s
Use grammar and spelling software to check for any errors
Use synonyms dictionary, online dictionary, thesaurus

18. Thank you and good luck !