1. HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues Jacques Raynauld Director, Undergraduate Program École des Hautes Études Commerciales

2. HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue How to Survive a ThinkPad University Project How to Survive a ThinkPad University Project Jacques Raynauld Full Professor of Economics École des Hautes Études Commerciales

3. HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue HEC Virtuose HEC is a large business school part of the University of Montréal campus 10 000 students enrolled in night courses, bachelor, MBA, M.Sc., DESS and Ph.D. New building in 1996...... with some wired classrooms All faculty have laptops since 1996

4. HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue HEC Virtuose Virtuose program started at the MBA in 1997 BBA in 1998 3-year program Phased-in approach 800 students who took the 9 core courses in the first year 12 sections of 65+ students Students buy from the student run Coop

5. HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Looking back Team diversity - circular model Undergraduat e director Finance FacultyPublic relations Building department Chief Informa. Officer Virtuose students team Registrar Office IT department Student Office

6. HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Looking back First class network Student perspective or visualization - agenda portal   Managed approach - delivery of the laptop Virtuose team Soft push for the faculty

7. HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Objectives The laptop as a daily communication and working tool...... with classroom use in some chosen courses objectives are clarified along the way very useful for assessment  

8. HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Go decision! Monitoring the use of technology by faculty Student access to labs Heterogeneous computing skills and equipment Worrisome decision...... even with Jean-Marie Toulouse full support

9. HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Virtuose team Team of students assisting in all aspects of the project  Faculty coaching and assistance  Development of new tools  Delivery of the computer  Help Desk, etc. Led by a HEC M.Sc. student...... outside our IT department

10. HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Information Deliberate emphasis on providing up-to-date information 3 booklets were sent to students  prospective students  accepted students  incoming students In an Appendix, we wrote : “when your professor will say open your laptop...”

11. HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Expectations Very high expectations related to classroom use Some students criticized the program on this issue   Desktop vs laptop Support of best teaching practices by faculty...... laptop is another element of the toolbox

12. HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Asssessment Regular meetings with student representatives Printing issue Replication and the network metaphor Spirit cycle ICQ The marker paradigm and Acrobat Reader Finding the right balance  

13. HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue School project (student, faculty, staff) All sort of details Expectations, expectations, expectations...... settle down at the end   Questions?

15. Valley City State University Survey conducted by Professor Kathryn Holleque in 1997. HEC 1999