1. Register a Customer for Services Chapter 6

2. Register a Customer for Services 6-2 Objectives Adding customer services to a single customer depicting a logical flow: Adding core services Adding intensive services Adding ITA information Adding training services

3. Register a Customer for Services 6-3 Register a Customer for Services Name search

4. Register a Customer for Services 6-4 List Customers

5. Register a Customer for Services 6-5 Customer Menu Customer

6. Register a Customer for Services 6-6 List Applications

7. Register a Customer for Services 6-7 Application Menu

8. Register a Customer for Services 6-8 Services

9. Register a Customer for Services 6-9 Select Title

10. Register a Customer for Services 6-10 Select Service Level and Start Date

11. Register a Customer for Services 6-11 Select Activity

12. Register a Customer for Services 6-12 Add Required Activity Information

13. Register a Customer for Services 6-13 Search Provider Relationships

14. Register a Customer for Services 6-14 List Provider Relationships

15. Register a Customer for Services 6-15 Add Required Activity Information

16. Register a Customer for Services 6-16 Custom Service Data

17. Register a Customer for Services 6-17 Add Required Activity Information

18. Register a Customer for Services 6-18 Add All Service Related Information

19. Register a Customer for Services 6-19 Services Return to Application Menu

20. Register a Customer for Services 6-20 Application Menu WIA Additional Criteria

21. Register a Customer for Services 6-21 WIA Additional Criteria Intensive Services

22. Register a Customer for Services 6-22 Case Note Add Case Note

23. Register a Customer for Services 6-23 Case Note

24. Register a Customer for Services 6-24 Case Note

25. Register a Customer for Services 6-25 Application Menu Determine Eligibility

26. Register a Customer for Services 6-26 Eligibility Determination (1 of 2)

27. Register a Customer for Services 6-27 Eligibility Determination (2 of 2) New Title/Program

28. Register a Customer for Services 6-28 Eligibility Documentation

29. Register a Customer for Services 6-29 Eligibility Determination Check Certify box

30. Register a Customer for Services 6-30 Certification

31. Register a Customer for Services 6-31 Services

32. Register a Customer for Services 6-32 Select Title

33. Register a Customer for Services 6-33 Select Service Level and Start Date

34. Register a Customer for Services 6-34 Select Activity

35. Register a Customer for Services 6-35 Add Required Activity Information

36. Register a Customer for Services 6-36 Search Provider Relationships

37. Register a Customer for Services 6-37 List Provider Relationships

38. Register a Customer for Services 6-38 Add Required Activity Information

39. Register a Customer for Services 6-39 Services Application Menu

40. Register a Customer for Services 6-40 Application Menu WIA Additional Criteria

41. Register a Customer for Services 6-41 WIA Additional Criteria Training Services

42. Register a Customer for Services 6-42 Application Menu Determine Eligibility

43. Register a Customer for Services 6-43 Eligibility Determination (1 of 2)

44. Register a Customer for Services 6-44 Eligibility Determination (2 of 2)

45. Register a Customer for Services 6-45 Eligibility Documentation

46. Register a Customer for Services 6-46 Eligibility Determination Check Certify box

47. Register a Customer for Services 6-47 Certification

48. Register a Customer for Services 6-48 Missing Data

49. Register a Customer for Services 6-49 Application Menu Click on Tests

50. Register a Customer for Services 6-50 Tests

51. Register a Customer for Services 6-51 Add Test (1 of 4)

52. Register a Customer for Services 6-52 Add Test (2 of 4)

53. Register a Customer for Services 6-53 Add Test (3 of 4)

54. Register a Customer for Services 6-54 Add Test (4 of 4)

55. Register a Customer for Services 6-55 Application Menu Continue Eligibility Determination

56. Register a Customer for Services 6-56 Eligibility Determination (1 of 2)

57. Register a Customer for Services 6-57 Eligibility Determination (2 of 2) Check box

58. Register a Customer for Services 6-58 Certification

59. Enrolled Services Health Care – 1A

60. Register a Customer for Services 6-60 Register a Customer for Services

61. Register a Customer for Services 6-61 Eligibility Determination

62. Register a Customer for Services 6-62 Add ITA

63. Register a Customer for Services 6-63 Add ITA

64. Register a Customer for Services 6-64 Add ITA Click on

65. Register a Customer for Services 6-65 Add Training Service Click on

66. Register a Customer for Services 6-66 Add ITA

67. Register a Customer for Services 6-67 Add Training Service Click on

68. Register a Customer for Services 6-68 Add Training Service

69. Register a Customer for Services 6-69 Add Training Service

70. Register a Customer for Services 6-70 Add Training Service

71. Register a Customer for Services 6-71 Add Training Service

72. Register a Customer for Services 6-72 Add Training Service

73. Register a Customer for Services 6-73 Add Training Service Click on

74. Register a Customer for Services 6-74 Add Training Service

75. Register a Customer for Services 6-75 Add Training Service Click on

76. Register a Customer for Services 6-76 Add Training Service

77. Register a Customer for Services 6-77 Add Training Service

78. Register a Customer for Services 6-78 Add Training Service

79. Register a Customer for Services 6-79 Summary This chapter has taken us through the process of enrolling a customer in services A customer was shown moving from core to intensive and then to training services The following functions were included: Adding and certifying a core service Adding and certifying intensive service Adding math and reading tests Adding and certifying training service Adding ITA information

80. Register a Customer for Services 6-80 Lab Register Adult and Youth Customers for Services