1. 多媒体课件

2. Unit 5 Effective Communication 目的要求 通过本章学习，认识到公司中沟通的重要性，学会如何与人交际。 学习重点 预约信函的需遵守的原则 计划安排包括的内容和重点 会议通知撰写步骤 学习难点 根据对象选择祝辞的措词 区分寒暄和有计划交际的不同

3. Teaching procedure Warm-up questionsCheck Ss understandingText organizationPractical writingUseful expressionsAssignments

4. Warm-up questions 1. Why do we need to communicate with others? 2. Do you think communication is important? Why?

5. Check Ss understanding 1. The author thinks that communication between managers and employees is very important for the success of a company. 2. The process of communication is actually not an easy job. 3. Without appropriate communication, plans cannot be accomplished. 4. A successful manger often tells his company about his own good ideas.

6. Check Ss understanding 5. Wal-Mart became the most successful retailer in America because the workers worked day and night. 6. The people on the front lines have a good understanding of what’s going on out there. 7. Managers at Magma Copper Company didn’t know how to communicate with the employees. 8. The managers and the ordinary workers in a company need each other in many ways.

7. Text organization Part 1 definition of communication Part 2 the role of communication Part 3 listening is necessary to everyone Part 4 author’s view toward communication Part 5 essence of HP’s human relations

8. Practical writing Welcome/Farewell Speech 祝词 ( 欢迎词 / 告别词 / 欢送词 ) 一般是在专门 举行的仪式上为某人或某团体 的到来或离开的致辞. 欢迎词通常是先说一些表示欢迎对方到来的 话语, 然后 再对来客进行介绍或对自己 ( 公司、学校等）的情况作协介绍，然后，希望 客人来访愉快。最后，对客人再次欢迎。告别词 / 欢送词首先要说明离开对 象是谁 ，然后通过回忆与客人相处的美好光景来表示对客人的依依不舍之 情，最后对客人表示祝福。

9. Practical writing Sample Welcome Speech Ladies and gentlemen, This afternoon we feel very much honored to hold a welcome party for Dr. Smith, who is already known to us all for his great achievements in linguistics research work. First of all, allow me on behalf of the school to extend a warm welcome and cordial greetings to our distinguished guest coming from afar. Dr. Smith has been long engaged in the study of TESL and related subjects for many years. He has produced a number of important academic works in which are set forth valuable theories about the further development of English language teaching. We believe that his coming will be of great help to our teaching and research work. Dr. Smith will stay in our school for two weeks. He will give lectures to the undergraduates and the postgraduates as well. His lectures are primarily about teaching methodology, esp. teaching English in China.

10. Useful expressions 1. Allow me, on behalf of the school, to extend our warm welcome to Dr. Zhang. 2. We feel greatly honored to received a visit from a distinguished group of people like you. 3. All of us are deeply impressed by his kindness and patience. 4. It will be very difficult, if not impossible, to replace Professor Stein. 5. We are looking forward to the pleasure of greeting you again on our campus.

11. Assignments Do exercises I- VI Role play (p84) Preview unit 6