1. Training for the Future Acquiring and Training Forecasters at MetService NZ MARK SCHWARZ MetService NZ LTD schwarz@metservice.com

2. POWERFUL WEATHER INTELLIGENCE. What is the Future of Forecasting? Drivers for change: NWP performance, cheapness, availability Customer expectations - Convenience - Performance Multiple providers - Competition (Commercial or Govt funding) - Confusion (Multiple messages)

3. POWERFUL WEATHER INTELLIGENCE. Options for Weather Services Don’t change …and become irrelevant OR

4. POWERFUL WEATHER INTELLIGENCE. Options for Weather Services Separate: Low-value Services - Cheap, convenient, attractive - Largely Automated …from Premium Services - Accurate, Effective, Accountable - Customisation, Quality, Advice (FORECASTING)

5. POWERFUL WEATHER INTELLIGENCE. What are Premium Services? Warning Services (natural hazards) Or High-end Commercial Must reflect customer need - Customised - Ever-changing Accurate & Effective

6. POWERFUL WEATHER INTELLIGENCE. What will be required of Forecast Staff? Market/Client Knowledge Communication skills (verbal, written, video) Adaptive, Resilient, Proactive Striving to learn/develop/improve Much more than pure Met! What of this can be ‘taught’? What cannot?

7. POWERFUL WEATHER INTELLIGENCE. How does this affect Staff Acquisition? What cannot be ‘taught’ must be innate These are personal characteristics: - communication skills - team work - adaptive & strives to improve Role is changing e.g. Shift work? Not just A-grade students

8. POWERFUL WEATHER INTELLIGENCE. How does this affect Training? Need to extend personal characteristics - communication skills - team work - adaptive & strives to improve Understanding NWP - its interpretation, not operation - new tools Market/Client Knowledge Culture of organisation & individuals

9. POWERFUL WEATHER INTELLIGENCE. Training for the Future THANK YOU, KAMSA HAMNIDA MARK SCHWARZ MetService NZ LTD schwarz@metservice.com