2. Training  Training can be defined as the process of providing opportunities for workers to acquire employment-related skills and knowledge

3. Induction training  It is training aimed at introducing new employees to the organization. Such as training programme may require a new recruit to:  Meet key personnel, such as the employee´s line manager and departmental team members  Tour the premises including the recruit’s main work space or area

4. Induction training  Learn about their new job role and other relevant duties and procedures  Look at the company policies and practices, such as the health and safety policy and fire evacuation procedure of the firm

5. On-the-job-training  It refers to training carried out whilst at the workplace. For example: the training can be delivered by a head of departmenrt or other specialist

6. Off-the-job-trainming  It refers to training carried out off-site, such as at a tertiary college or hotel conference room

7. Dismisal and redundancy  Dismissal: means the termination of a worker’s employment due to incompetence (unsatisfactory perfomance)  Incompetence : The employee may lack ability, qualifictions  Misconduct: The employee may exhibit unacceptable behabiour, such as being constantly late for work  Gross misconduct: Bad behaviour

8. Dismisal and redundancy  Redundancy: occurs when the employer can no longer afford to employ the worker or when the job ceases to exist. For example: many retail workers are hired temporaly during the busy trading period prior to Christmas but after laid-off (made redundant).  Voluntary and Compulsory redundancy

9. Changing employment patterns and practices  In modern societes, there have been a number of observable changes in employment patterns and work practices, such as the increase in the number of people working from home

10. Flexible work structures  Handy´s theory of the shamrock organization suggest that business will increasingly use fewer core staff in order to improve their flexibility, For example; forms are increasing, using consultants and outsourcing projects  Flexible working patterns will have many consequences for workforce planning, recruitment and training, including:  Organizational restructuring

11. Flexible work structures  Changing recruitment practices; firms shift to hiring more flexible workers  Retention of core staff: key employees of an organization will need to be recruited for their outstanding skills and experience  Training: forms will be less likely to invest in training, except for the core staff. However, there will be preassures for staff to be constantly updating their skills

12. Flexible work structures  Teleworking: refers to working away from the employers or customers by using electronic forms of communication, such as telephone, fax and email. It has come popular in the USA, CANADA; UK etc.  Home working is the category of teleworking which refers to people actually working from their own home

13. Homework  Chart from page 197-199  Chart from page 203-208