2. ACPL Safety Training Emergency Communication

3. Learning Objectives By the end of this training session, you will be able to: Decide which emergency number to call in a given emergency scenario (911 or 3333) List what happens when you call 911 or 3333 List two tasks for preparing for emergency calls Tell the hours that SEC can receive emergency calls Describe the role of the LIC and BMIC Explain the use of the phone tree in emergencies

4. Emergency Communication

5. Main 3333 Branch 911 Which Number Should I Call?

6. Four Ways to Call 911 Dial 911 from a desk phoneDial 9-911 from a desk phone Press the 911 Emergency button on a desk phone (second screen on phone) Dial 911 on a fax phone

7. Preparation Physical Address Directions Cross streets “We’re on State Boulevard, between Anthony and Crescent, right next to Abby Brown’s.”

8. What is the physical address of your library building? Where can you make a note of this so you will not forget in case of emergency? USE IT OR LOSE IT

9. What Happens When I Call 911? Call TakerDispatcher

10. What Happens When I Call 3333? Security Center Call TakerDispatcher

11. Branch Manager in Charge (BMIC) Librarian in Charge (LIC) Time of Day

12. Ask your manager to show you where to find the LIC calendar (Main Library) or the BMIC calendar. Is it posted in your agency? USE IT OR LOSE IT

13. When the Library Must Close Director Senior Manager text Senior Manager text Senior Manager

14. QUESTIONS? Information for all safety training has been provided by John Hidy, Security Services Manager, Allen County Public Library. For more information or if you have questions, contact John Hidy, x1281or e-mail jhidy@acpl.lib.in.usjhidy@acpl.lib.in.us

15. To finish your safety training, please complete the quiz. complete the quiz