1. BMAN 10690 Integrative Team Project Week 3 Professor Linda A Macaulay

2. linda.macaulay@manchester.ac.uk 2 The Process of Application Design User’s present job Technological options Application Design Future Application

3. linda.macaulay@manchester.ac.uk 3 Requirements Engineering Process

4. linda.macaulay@manchester.ac.uk 4 CRC Process

5. linda.macaulay@manchester.ac.uk 5 Tuesday: what we did Part of CRC stage 1 1.LIST of generic users - 10 minutes 2.CLASSIFY the generic users - 10 minutes 3.SELECT the target users - 10 minutes 4.Prepare interview questions - 20 minutes 5.Generate report - 10 minutes

6. linda.macaulay@manchester.ac.uk 6 Now Interview by one group with Senior Research Fellow: Barbara Jones Open interview questions to academic staff Reflection and tips on how to conduct an interview –Further opportunity for user investigations with business employers on Nov 6th

7. linda.macaulay@manchester.ac.uk 7 Type of Interviews Structured Interviews Questions are prepared Unstructured Interviews Continuous flowing discussion based on questions and answers Combination of both

8. linda.macaulay@manchester.ac.uk 8 Interview Preparation Prior to the interview Determine the objectives Determine the information require Formulate questions Arrange questions in a logical sequence Confirm date, time and place with interviewee Find out how much time will be available for the interview … For the interview Dress in appropriate manner Arrive on time Obtain necessary permission …

9. linda.macaulay@manchester.ac.uk 9 Strategy for eliciting interview information LISTEN REFLECT SUMMARISE

10. linda.macaulay@manchester.ac.uk 10 Closing and after the interview Closing the interview Summarise the ground that has been recovered Ask the interviewee if they wish to pose any questions to you Explain next stages of the research and arrange any future communication if required Be sure to thank the interviewee! … After the interview Write up the notes as soon as possible Thanking the interviewee by sending email or letter …

11. linda.macaulay@manchester.ac.uk 11 Report 2: Initial User Requirements (Due 18 th October) Report content: Understanding Users –List of users –Categorisation of users (Primary, Secondary, Tertiary) –Prioritised list of Primary users –Users selected for further investigation –Results of Investigation –Question asked & responses received –How responses were collected (Interviews, tutors etc) On Tuesday (16/10): Evaluation session / Meeting with tutors /Poster Thursday (18/10): Edited/revised/formatted report hand in.

12. linda.macaulay@manchester.ac.uk 12 Poster Schedule Discuss with tutor on 16 th October Prepare draft to review tutor on 23 rd October and agree plan for final completion Completed by 26 th October

13. linda.macaulay@manchester.ac.uk 13 Poster Content Problem definition Concept/Vision Possible solutions Target users ** use diagram and pictures, make visual - Questions to employers about the concept/vision

14. linda.macaulay@manchester.ac.uk 14 Volunteers (4 or 5) SECOND LIFE - To Prepare for Nov 28 th Come to office now for Demo (D32)