1. PHISHING & MALWARE By Bailey Hoover September 2, 2010

2. WHAT ARE THESE?  Phishing: frauds send spam for personal information Phishing  Malware: viruses/spyware to steal personal information Malware

3. PHISHING HEADINGS  How to Avoid Phishing How to Avoid Phishing  If You Think You Have Phishing If You Think You Have Phishing  How to Report It How to Report It

4. MALWARE HEADINGS  How to Avoid Malware How to Avoid Malware  If You Think You Have Malware If You Think You Have Malware  How to Report It How to Report It

5. HOW TO AVOID PHISHING  Don’t reply email message asking for information  Use anti-virus & anti-spyware software  Don’t email personal information

6. HOW TO AVOID PHISHING (Cont.)  Review credit cards/ bank statements  Be cautious opening email attachments  Forward phishing emails to spam@uce.gov spam@uce.gov

7. IF YOU THINK YOU HAVE PHISHING...  Area codes mislead: uses Voice Over Internet Protocol Technology  Update anti-spyware, anti-virus, firewalls  File complaints www.ftc.govwww.ftc.gov

8. HOW TO REPORT IT  Forward phishing emails: spam@uce.govspam@uce.gov  File complaints: www.ftc.gov/idtheftwww.ftc.gov/idtheft  Other phishing emails: reportphishing@ antiphishing.org

9. HOW TO AVOID MALWARE  Don’t click links that are unknown  Don’t download/install software that are unknown  Talk about safe computing

10. IF YOU THINK YOU HAVE MALWARE...  Stop shopping/banking involving user names/passwords  Confirm a security software  Scan your software once up-to-date  Run a second anti-virus/anti-spyware program

11. HOW TO REPORT IT  File a complaint with the FTC:  www.ftc.gov/idtheft www.ftc.gov/idtheft

12. CHECK OUT YOUR COMPUTER!  If you even suspect something on your computer, seek professional help!

13. WORKS CITED OnGuard. ‘Phishing,’ September 2009 OnGuard. ‘Malware,’ September 2009