1. LHO/CDP User Conference Feb 5-6, 2013

2. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30 CDP Time 12:30 – 01:30 Lunch 01:30 -01:45 Technical Issues & Questions 01:45 – 04:25 LHO Time

3. CDP Time New Report formats – 353, 758, and 439 MCO #9 – Humana Prenatal Payor code 7 Label printing changes New CMS 1500 screens PSIQ Screens Password Resets Immunization Registry Changes CDP User Survey Results

4. LHO Time Coding – Cynthia Robinson Billing – Sharon Trivette Consent for Services – Janet Overstreet

5. Who do we contact when we have a problem?

6. Local Health Help Desk Policy Issues New KY# and permissions Encounter Problems Billing Issues – Large and Small CPT Code charges Provider #’s, Alternate sites Access to Oracle, E-reports and L-Drive

7. CDP Customer Support Questions on Oracle & E-reports A/R questions Problems with CMS screens or reports Bugs with Portal Report reloads

8. How to contact helpdesk WIC Helpdesk – wic.helpdesk@ky.govwic.helpdesk@ky.gov 1-877-597-0367 LHO Helpdesk – localhealth.helpdesk@ky.gov localhealth.helpdesk@ky.gov 1-502-564-6663 option 1

9. How to contact helpdesk CDP help desk 1-866-237-4814 customersupport@cdpehs.com networking@cdpehs.com unlock@cdpehs.com

10. If you have questions during this training You can ask the presenter in person Or Email your question to localhealth.helpdesk@ky.gov localhealth.helpdesk@ky.gov We will address emailed questions later in the meeting. We will not tell who asked the question.

11. E-reports Are you using E-reports? OR Are you printing out reports? And running out of room for storage? Is your clinic paying for storage of them? Your clinic is also paying for paper then!

12. E-reports Sign In

13. Page will show the sites you have access too.

14. Click on the site #

15. Then click on the system, then the month.

17. To View, click on report, then view.

18. Report view

19. Click Save, to save on your computer.

20. Click Download, to save on computer.

21. ZIP Command

22. Select the reports you want to save.

23. Click continue,

24. Click View downloads

25. Click Save

26. A zip file will be saved. You can move it anywhere.

27. If you double click, it will open up the zip file and show all reports.

28. Any Questions???