1. Technical Orientation Summer 2013

2. Technical Orientation Session starts at 2:00 pm – We’ll be online shortly – Speaker test starts about 1:45 pm To ask questions, – use the chat window

3. Review and Recording We are recording the session today. The recording will be available from the web page – a link will be on the front of Genesis These slides will be available on the same page for review. Use CTRL-F8 to activate the closed captioning

4. Welcome and Introduction Mary Jane Heider – Director, Academic Computing – mjheider@genesee.edu Judie Littlejohn – Advisor, Distance Learning – jmlittlejohn@genesee.edu

5. More intros In the chat area, tell us what course or courses you are taking What questions do you have?

6. When in Doubt Contact your instructor Contact Mary Jane – mjheider@genesee.edu Contact the Help Desk – helpdesk@genesee.edu – 1-866-614-5004 (toll free, 24x7)

7. Where to start Three bookmarks/favorites – www.genesee.edu – Genesis.genesee.edu – www.outlook.com

8. Taking An Online or Hybrid Class Get the textbook “Go to” class faithfully; log in regularly – Your instructor can see when you log in Attend any in-person sessions faithfully Read the syllabus; note important dates – Tests, homework, reading assignments Be prepared for a lot of work on your own Expect to spend 10-20 (and more!) hours per week on a single class

9. Your class In the chat, tell us if your class is hybrid or fully online – If you don’t know, that’s okay… ask! If you have a hybrid class, do you know when your first class meeting is? – Do you know when all of your class meetings are?

10. Turning in Assignments

11. Start with the syllabus and/or do not hesitate to ask your instructor! Most likely one of the following: – Blackboard Assignment – Blackboard Email – Blackboard Messaging – Blackboard Discussion – Publisher Web Site – Genesee Email – USPS mail – Fax

12. Three Accounts – Genesis Account – Outlook.com email account – Network account Same username for all 3; may not be the same password Publisher web site may be a 4 th

13. Browsers Most current browsers are supported – Internet Explorer – Firefox – Chrome – Safari If one doesn’t work, try the other. Have 2 installed for that purpose. If you get “Browser Problem” – Click continue

14. Logging in What have you already logged into? What have you had problems logging into? Do you know what browser(s) you have on your computer? Do you know if you need a publisher website login?

15. Genesee Email Check your Genesee email regularly Many instructors will only take messages from Genesee email – Only use your personal email (Yahoo, email, roadrunner) in an extreme emergency – The Help Desk is open 24x7 to help you log into your Genesee email Identify yourself: “Mat 129 student” Put your name in your email Explain fully; too much is better than not enough Be patient in expecting an answer

16. Genesee Email Your Email username is the same as your Genesis username The email address takes the form: username@my.genesee.edu

17. Network account On Campus – To log into any computer At a distance – To access the library online databases

18. My Courses/Blackboard Log in through Genesis

19. Genesis Tabs My Genesis – access to “Banner Self Service” My Courses – access to course materials

20. My Courses Tab Information and links to courses Look for the Student Tutorials on the left column Change the semester to Summer 2013

21. My Courses You may need to click on “My Courses” to see your class listing

22. My Courses Known as “Blackboard” or “My Courses” interchangeably Poke through all the links – When in doubt go to the “home” page

23. Blackboard Menu Look for your syllabus first – Home page or in a Learning Module – Every course will be different

24. Email And Messaging Messaging stays within the course – you need to log into your course to see the messages Email goes externally to your Genesee email Be careful of the wording – which is your instructor really using? – When in doubt, ask!

25. Assignment Tool The Assignment tool may be how you submit homework/papers – Watch for file format requirements – “RTF” – in your word processing software, click on File > Save As and look for “Rich Text Format” as an option –

26. Assignment Tool Watch the date and time you are given All times are local (Eastern ) READ THE INSTRUCTIONS!

27. Assignment Tool Do you type in the box or attach a file? Read the instructions!

28. Discussions Discussions are where you interact with other members of the class Not anonymous! Play nice!

29. Learning Module There can be lots of material here Read it ALL! Do not assume they are all the same There is usually critical course material found here

30. Assessments This means Quiz and Test Watch the dates and times available – No link means it’s not available

31. Assessments Can be timed/untimed, one time only/multiple attempts All have deadlines

32. Blackboard Learn Tutorials – http://ondemand.blackboard.com http://ondemand.blackboard.com – Click on “For Students” – Short videos on many topics – Pay special attention to: Discussions Email / Messaging

33. Student Orientation Tutorial Self Paced Online Tutorial Go to http://hd.genesee.edu and look for the article on the Self Paced Tutorialhttp://hd.genesee.edu – Link to the information on the “My Courses” page in Genesis Worth doing – ask questions if you have them

34. What next? If you don’t have the textbook, get it NOW! Look for the syllabus Make sure you can log into: Genesis, Outlook.com email and network If you need a publisher access code, get that now Ask questions

35. Questions What didn’t we answer for you? What one new thing did you learn today?

36. Technical Problems Call the help desk to report problems – 1-866-614-5004 They will happen! Look for info… Read the blog: maryjane47.wordpress.commaryjane47.wordpress.com Help desk online: hd.genesee.eduhd.genesee.edu “Like” us on Facebook: – www.facebook.com/GeneseeCommunityCollege www.facebook.com/GeneseeCommunityCollege Follow us on Twitter: – Sunygcc (general info) Call the college and listen to the message – 1-585-343-0055 (mostly weather related)

37. HELP! Contact your instructor Contact Mary Jane – mjheider@genesee.edu mjheider@genesee.edu Contact Judie – jmlittlejohn@genesee.edu jmlittlejohn@genesee.edu Contact the Help Desk – helpdesk@genesee.edu – 1-866-614-5004 (toll free, 24x7)