1. The CFAA Center for Academic Achievement 123 Sherrod Library

2. Divisions of the CFAA Learning Services Learning Services Testing Services Testing Services Assessment and Teaching Assessment and Teaching First-Year Initiative (FYI) First-Year Initiative (FYI)

3. Learning Services Director – Rob Russell Director – Rob Russell Consolidation of tutoring services Consolidation of tutoring services Math Lab, Writing & Communication Center, SI for Sciences and “killer” courses Math Lab, Writing & Communication Center, SI for Sciences and “killer” courses Individual, group and online tutoring Individual, group and online tutoring Math, Writing/Speaking, Sciences Math, Writing/Speaking, Sciences Support for most courses at ETSU (tutors can help in any course they made B+ or above) Support for most courses at ETSU (tutors can help in any course they made B+ or above)

4. Learning Services, cont’d Faculty Development and Support Faculty Development and Support Writing and Oral Intensive Course Faculty Workshops Writing and Oral Intensive Course Faculty Workshops Class visits and in-class workshops Class visits and in-class workshops Assignment consulting Assignment consulting Tutoring/referral support Tutoring/referral support

5. Testing Services Director – Lea Brown Director – Lea Brown Course Testing Course Testing 100-seat testing center 100-seat testing center Course test proctoring Course test proctoring D2L-based tests D2L-based tests Request form Request form Computer-Based Testing Computer-Based Testing

6. CFAA www.etsu.edu/cfaa www.etsu.edu/cfaa www.etsu.edu/cfaa learning@etsu.edu learning@etsu.edu learning@etsu.edu testing@etsu.edu testing@etsu.edu testing@etsu.edu 423-439-7111 423-439-7111